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Customer reviews

Note de satisfaction

90% Basé sur 500 avis

Notes moyennes

General experience during your stay 4.4/5
Room 4.2/5
Location 4.8/5
Cleanliness 4.6/5
Service 4.6/5
Price 4/5
Breakfast 4.3/5
Bar 4.4/5

Liste des avis

76%
Chris Taylor
Publié le 28/11/2024

Good but spoilt by the staff we dealt with

Room
Location
Cleanliness
Service

The reception we received was unsatisfactory to say the least waiting 90 minutes to check in at 3.30, having arrived at 1 pm. One of the bar staff requested that we move seats for no good reason and attempted too hard to have us drink cocktails

Bar

Stock tea and sprite and let us remain in our chosen seats when the bar is almost empty at 6.30 pm

100%
Diane
Publié le 26/11/2024

This is the 6th time I’ve stayed here. I always stay here when I come to Luxembourg.

Room
Location
Cleanliness
Service
96%
Ian Davenport and Amy Davenport
Publié le 25/11/2024

Excellent romantic 2 night stay in a fantastic city with access to some wonderful Xmas markets

Room

Great room excellent views but just one small thing the toilet or toilet brush did smell a little but not an issue for the room as kept toilet door shut

Location

Perfect for Xmas markets and walks in the city

Cleanliness

Lovely hotel with character and original feel

Service

Tom and Luka especially the rest of the staff fantastic

Bar

Tom was fantastic and knowledgeable about drinks and so attentive

100%
Markus Werther
Publié le 25/11/2024

Historisches Ambiente mit Charme in zentraler Lage und mit zuvorkommendem, freundlichem Personal.

Room

Gut ausgestattet mit bequemen Bett und kräftigem Duschstrahl.

Location

Nahbei an Weihnachtsmärkten und Einkaufsmöglichkeiten

Cleanliness

Alles gut.

Service

Hervorragend; insbesondere der Rezeptionist Freitag und Samstagnachmittag!

100%
AK
Publié le 21/11/2024

Lovely Hotel and amazing staff

Room
Location
Cleanliness
Service
Bar
88%
Ilse van der Waal
Publié le 18/11/2024

Prima hotel op een fantastische locatie. Kamers mogen een upgrade krijgen - bedden en beddengoed zijn nu al geweldig. Ik zou wel zeggen dat de badkamers nu al een upgrade moeten krijgen….

Room

Kan vintage worden genoemd maar heeft een flinke update nodig

Location

Super locatie

Cleanliness
Service
Bar
100%
Peter Hansen
Publié le 15/11/2024

A good experience - fine to revisit luxembourg after 25 years

Room
Location
Cleanliness
Service
Bar
100%
Maria de Fonseca
Publié le 14/11/2024

☺️☺️☺️ ☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️ I am so happy

Room
Location
Cleanliness
Service
96%
Publié le 13/11/2024

It's strange you have to pay a warranty of 250€

Room
Location
Cleanliness
Service
Bar
45%
Mr Whiite
Publié le 11/11/2024

Overall I am extremely dissapounted of the guy in the reception who didn’t upgrade us to a better room/suite - as expedia-Gold-member! He lied director to my face telling there were no better rooms! But according to hotels.com there were plenty of suites and rooms with view etc….

Room

Old and used!

Location

In the center - ok but noisy

Cleanliness

Ok

Service

Lying receptionist!

100%
Chantal Bertrand
Publié le 10/11/2024

C’est ma deuxieme visite dans votre hotel et surement pas la derniere. Je choisi votre hôtel pour la localisation centrale avec l’accès facile à plusieurs restaurant et magasins. J’apprécie le travail des femmes de chambres, ma chambre étaient très propre tout le long de mon séjour. Aucun coin rond comme au dit au Québec quand le ménage est fait mais pas en profondeur. Quand je vais à l’ hôtel, je remarque toujours la poussière laisser en arrière du téléviseur ou bien les bord de fenêtre, ce qui n’est pas le cas à votre hôtel tout est extrêmement propre. J’apprécie aussi la gentiellesse et le professionalisme de tout votre personnel. Merci et à bientôt j’espère.

Room
Location
Cleanliness
Service
100%
Paul williams
Publié le 05/11/2024

Very nice, enjoyed my stay

Room

Very nice room, great size and had that classic hotel look

Location

Was right next to everything required and easy walk to main bus route

Cleanliness

Very clean room

Service

Reception was always manned by smiling staff

100%
Publié le 03/11/2024

The hotel is well placed for access to the ville haute . The staff were extremely attentive to our needs . Overall we thoroughly enjoyed our stay.

Room

I

Location
Cleanliness
Service

The reception staff were particularly friendly and helpful.

100%
Matthew de Lange
Publié le 01/11/2024

Really good experience. Loved it. Minor faults; I object to having 250 Euros charged to my card on arrival as though I am going to run off with the contents of my room. A negative first impression. Also the hotel was strangely warm. Even though there appeared to be no heating in the room it was very warm - but happily the windows opened and the location is fairly quiet so we kept the window wide open (this is late October) and it was fine.

Room

Fabulous view. Really comfortable bed. Very importantly had separate duvets on the double bed which should be the norm but often isn't.

Location

Fabulous location on the edge of the old town. Extremely convenient for public transport.

Cleanliness
Service

Everyone we dealt with was charming and relaxed.

92%
Publié le 29/10/2024

A nice hotel with excellent location. Friendly staff. Hotel is dated and bedroom and en suite needs some updating. Shower is powerfull but very awkward to handle. Only 3 very soft pillows for a double bed and 2 single quilts rather than a double quilt.

Room

Needs updating and better pillows

Location
Cleanliness
Service
Bar
100%
Publié le 28/10/2024

Perfekt. Wunderschönes Hotel. Tolles Personal. Super Lage. Wir kommen wieder.

Room
Location
Cleanliness
Service
85%
Publié le 24/10/2024

Very satisfied. You can’t beat the location. Staff was friendly and helpful.

Room

The room was comfortable and spacious but bathroom could be more modern

Location
Cleanliness
Service
100%
Sherry
Publié le 09/10/2024

I loved your hotel. If I come back to Luxembourg, I would not hesitate to stay with you again. Thank you so much for doing everything you could to make my stay memorable.

Room

Our room was very quaint with what looked like antiques furniture. The shower and pillows were wonderful. I would have liked to take the pillow with me! The room was clean and very spacious. We could not have asked for anything nicer.

Location

At first when we drove up, I was disappointed but after we left to explore, the location was absolutely perfect. We were only 1 block down from the entrance to the main square and everything was easy to get to.

Cleanliness

Absolutely wonderful. The hotel and the area was very clean.

Service

The staff was very helpful. The evening desk clerk had a wonderful sense of humor.

100%
Publié le 07/10/2024

Een mooi hotel, vriendelijk personeel. Hotel ligt op een toplocatie. Zeker een aanrader om daar te overnachten.

Room

De nostalgie wat de kamer uitstraalt

Location

Midden in de stad

Cleanliness

Zeer schoon

Service

De behulpzaamheid

100%
Publié le 01/10/2024

Das Cravat ist ein Palazzo der etwas in die Jahre gekommen ist und liebevoll renoviert. Die Farbe die an einigen Orten absplittert, tut seinem 20er-Jahre- Charme nichts ab. Uns hat es sehr gefallen. Es ist super gelegen, man macht alles zu Fuss und das Parkhaus ´Knüdler‘ ist um die Ecke. Wir hatten ein schönes, grosses Zimmer. Hell und sauber. Überhaupt ist das ganz Hotel sehr sauber und Mitarbeiter sehr freundlich. Wir werden wieder im Cravat absteigen.

Room
Location
Cleanliness
Service
80%
Publié le 30/09/2024

Es wirkt etwas in die Jahre gekommen.

Room

Bad erneuern, die Badewanne und die Toilette sind offensichtlich nicht mehr sauber zu halten. Beschichtung der Badewanne kaputt.

Location
Cleanliness
Service
80%
JOAN CENTELLES
Publié le 24/09/2024

Muy bien situado para ir a pie a cualquier lado.

Room
Location
Cleanliness
Service
100%
Michael
Publié le 22/09/2024

Luxembourg is a fabulous place to visit and the charm of the hotel enhanced the experience.

Room

Love the view from the balcony and the room was perfect.

Location

Great location.

Cleanliness
Service
100%
Publié le 16/09/2024

Très bel endroit dans un cadre historique

Room
Location

Très bon emplacement central

Cleanliness
Service
Bar

Très joli bar

65%
Publié le 16/09/2024

Eher alt und abgewohnt

Room
Location
Cleanliness
Service
90%
Publié le 10/09/2024

Every thing very good except car parking

Room

Very good

Location
Cleanliness
Service
60%
Publié le 07/09/2024

Mooie locatie oud hotel met vergane glorie muf Engels oud

Room

Vergane glorie

Location
Cleanliness
Service
100%
Publié le 07/09/2024

Very nice hotel, authentic, quite vintage that makes it special, very cute elevator like from other century, super cozy and on top of that an amazingly friendly stuff. Just because does not have air-co system I will recommend it outside of the summer season.

Room
Location
Cleanliness
Service
100%
Dietmar Baldeweg
Publié le 02/09/2024

Wir würden bei nochmaligen Besuch in Luxemburg gerne wieder in Ihrem ein Zimmer buchen.

Room

Es gab nichts zu beanstanden etwas kühlung wäre schön gewesen da es sehr warm draußen war.

Location

Die Lage ist optimal, da man sehr viel zu Fuß erreichen kann

Cleanliness

War sehr ordentlich

Service

Waren alle sehr zuvorkommend und freundlich.

90%
Kerr
Publié le 27/08/2024

Overall very good, great location for easy access to all things Luxembourg. Was noisy enough that earplugs were very much required.

Room

Sound proofing is very poor. Both between rooms and from the outside. All our lights were electrically interconnected, trying to use different combinations of lights resulted in different effects (e.g. using the main light and the bedside light at the same time cause the bedside light to strobe).

Location
Cleanliness
Service

All staff were extremely polite

80%
Publié le 27/08/2024

Positiva e molto rilassante

Room

Panoramica e pulita

Location

Ottima

Cleanliness
Service

Disponibile

70%
Publié le 19/08/2024

Gut das Hotel hat den Charme der alten Zeiten gut bewahren können, jedoch sind einige Modernisierungen doch notwendig. Klima auf den Zimmern (bessere Luft)

Room
Location
Cleanliness
Service
100%
Katrin Semken
Publié le 17/08/2024

Ein schönes familiäres Hotel das wirkt wie aus alter Zeit, sehr schön und total gemütlich. Sehr sauber . Wirklich toll.

Room

Sehr schönes sauberes Zimmer mit einem tollen Balkon

Location

Mittendrin in Luxembourg

Cleanliness

Einfach sauber,toll

Service

Sehr freundliches Personal das einem immer behilflich ist

100%
Jeroen Krouwels
Publié le 13/08/2024

Prachtig oud Grand Hotel dat perfect is onderhouden in de oorspronkelijke stijl.

Room

Geheel in de originele stijl gebleven en perfect onderhouden. We waanden ons weer even in de jaren ‘50.

Location

Op nog geen 300 meter van de Place des Armes met alle gezellige restaurantjes en terrasjes.

Cleanliness

100% in orde.

Service

Personeel is uiterst hulpvaardig en vriendelijk.

90%
Mohamed elnagdi
Publié le 13/08/2024

Great location but you need to add air conditioner cause the weather so difficult in the summer

Room
Location
Cleanliness
Service
96%
Aline Simon
Publié le 09/08/2024

Everyone was very friendly, especially Tom the bar boy. The rooms were clean and I had a beautiful view from my window. The only thing I missed was the air conditioning, it was very hot

Room
Location
Cleanliness
Service
Bar
80%
Robert Evans
Publié le 07/08/2024

No parking and no air conditioning spoilt a nice experience

Room
Location
Cleanliness
Service
65%
Publié le 06/08/2024

One big deception. I feel ripped off. We will never ever book this hotel again and will inform others not to select it.

Room

Renovate the hotel

Location

Perfect for city center and park

Cleanliness

Get rid of old, broken or deterred stuff

Service
92%
Publié le 05/08/2024

Es war alles bestens

Room
Location
Cleanliness
Service
Bar
100%
Publié le 29/07/2024

It was really good, thank you

Room
Location
Cleanliness
Service
100%
Publié le 28/07/2024

Leider keine Veloabstellplätze im Hause. Parkhausplätze zu unsicher für teure Fahrräder.

Room
Location
Cleanliness
Service
100%
Brian Foley
Publié le 28/07/2024

Very Good experience.

Room
Location
Cleanliness
Service
95%
Publié le 27/07/2024

Overall we had a great trip to Luxembourg and we were pleased we stayed at the GHC.

Room

Our bright fifth floor corner room with windows on two sides and doors to a large wraparound balcony was charming. The decor was fresh and clean in a traditional style. It was good to have a kettle but it would have been nice to have a choice of tea (Earl Grey please!). The bathroom was clean but very dated, with a shower over the bath and a tube for a hairdryer. This was disappointing.

Location

The location was great - very central and easy to walk around the city centre. It was also convenient for the free buses and trams. However it could be noisy at night with shouting and waste collections.

Cleanliness

Luxembourg seemed very clean and tidy!

Service

The staff were really friendly, helpful and professional. Thank you Salvatore!

90%
Dr Saghir
Publié le 24/07/2024

Good location to visit Luxembourg

Room
Location
Cleanliness
Service
96%
John
Publié le 22/07/2024

Beautiful historic hotel in the center of Luxembourg. Staff were fantastic. Would definitely stay here again.

Room

Comfortable room with nice amenities. Only downside was no AC but that is to be expected in an older hotel.

Location

Right in the center close to all attractions and good restaurants and shops

Cleanliness
Service

The staff was amazing

Bar

Nice little bar with excellent service

85%
EconElliott
Publié le 20/07/2024

Beautiful hotel in an excellent old city location with no air conditioning. Staff, who try to help, upon failing, have no interest in helping said customer recover from the failure. I asked for a taxi, and was told to use the bus instead because 'all busses go to the train station'. After riding a bus to the Stadium, I was able to make my way back, but missed my train by over an hour. I asked for a room for the night because I had missed my train, and the front desk man basically yelled at me that I was stupid not to have found the train station or new train tickets. "The train goes every hour". Well, not direct, and those tickets weren't for sale! (There were options that take 13 and 17 hours instead of 4 or 5, but none of the 4 or 5 hour options were for sale.) He said, "I don't know if I have any rooms." and never responded with anything else. While in the lobby, looking for additional train tickets to buy, I booked a flight for the following day and a new hotel for that night since he clearly did not want my business. It very much soured me on your beautiful hotel. The man, is an older one with patchy hair and on the shorter side, if that helps identify him. When I checked in the night before, 2 older gentlemen were working, and the other has a full head of hair and is much taller than the one who would not call me a taxi.

Room

It would have been MUCH nicer with air conditioning. The bed was comfortable and the bathroom was nice and spacious.

Location

It is a FABULOUS location! It is right next to the Old City, easy to walk to everything there. Plus, all taxi drivers know where it is!

Cleanliness

Very clean. No issues here at all! Very well kept!

Service

They try, and mostly succeed. Again, if a guest asks for a taxi, to go to an unfamiliar location, please just get them a taxi, rather than try to tell them that ALL the busses go to the Train Station. They don't. Much of my trip was disrupted because of this, having to spend an extra day in LUX, losing tours in next stop, etc. That 'advice' probably cost me $700. :( Obviously, not very helpful.

100%
Judith
Publié le 19/07/2024

Excellent. We thoroughly enjoyed our stay and would not hesitate to recommend it. Very grand setting felt like staying in a stately home not a hotel.

Room

We stayed in one of the front rooms which had views of the square as well as double french doors to open and look out.

Location

Very central to everything.

Cleanliness

Room was very clean and neat and had all the amenities we needed.

Service

The concierges on the reception was excellent. Very helpful and friendly.

95%
Peter Schnell
Publié le 18/07/2024

Wir fühlen uns sehr wohl im Grand Hotel Cravat und werden wiederkommen. Lage, Personal und Sauberkeit sind top, Zimmer und Bad sind in die Jahre gekommen

Room
Location
Cleanliness
Service
100%
Malvina Del Roio
Publié le 17/07/2024

Alles einfach perfekt.

Room

Wunderschones grosses Zimmer.

Location

Sehr zentral.

Cleanliness
Service

Alle sehr freundlich.

100%
Alberto Serrano
Publié le 16/07/2024

Totally recomendable

Room
Location
Cleanliness
Service
Bar

Friendliness of the staff. I would like to make a special mention to Tom!

80%
Ronny Norrman
Publié le 14/07/2024

Vi är väldigt nöjda med vår vistelse på hotellet men det är de små sakerna som man märker ibland. Frukostsalen, att två glödlampor är ur funktion märks med gång när man har sådan lampetter. Varför byter man dom inte innan frukost. Två minuters arbete

Room

Saknade skohorn på rummet och det hade inte varit fel med en korkskruv. Samt att ha en fungerande tv så var rummet utmärkt

Location

Enormt vacker utsikt från fönstret. Ej störande trafik på natten

Cleanliness
Service

Är egentligen extremt nöjd med allas vänlighet men jag blev fundersam på svaret vi fick när vi felanmälde att tv hade tappat sina kanaler. Vet fortfarande inte vad som var för fel på tv:n. Vi upplevde det iallafall väldigt märkligt.

Bar

Mycket nöjd med drinkmästaren, överraskade med god fina drinkar.

100%
Nicole
Publié le 14/07/2024

We had a corner room looking straight out to the statue. The room was bright, super comfortable, and looked much more stylish than the photos online! I would stay here again. The staff is really nice as well.

Room
Location
Cleanliness
Service

Extremely nice staff!

90%
Publié le 07/07/2024

Very charming and well maintained hotel in a great location.

Room
Location
Cleanliness
Service
100%
Publié le 05/07/2024

Great location, service, room quality. Perfect classy hotel in the perfect location. Would stay here again for sure. Highly recommend!

Room
Location
Cleanliness
Service
Bar
55%
Ping Chung
Publié le 29/06/2024

We stayed 3 nights and will never return to this hotel. Room was clean but carpet & drapes were dirty. We had to check out early at 6.45am on last day so couldn’t have breakfast which we paid for. The lovely waitress spent 10 min to check if they could provide us a sandwich to take with us when we check out the next day. However the rude staff at reception not only said no sandwich for us but also wanted us to pay extra 10 euros. A mistake he admitted but didn’t apologise. He just wanted us gone & refused to talk or look at us. A rude staff!!! Luxembourg is lovely but stay away from this horrible hotel.

Room

Replace carpet, install air condition units

Location
Cleanliness
Service

We stayed 3 nights. There was only one nice and friendly waitress at breakfast, nice cleaning ladies. The rest of staff were not hospitable, they never smile & one of them downright rude.

50%
Publié le 26/06/2024

Worst hotel I have stayed in for years. My room on 2nd.floor was extremely warm with no ventilation or AC. And when I opened the window it was so much noise from the outside that you could not even listen to TV and have a normal conversation inside the room. Managed to sleep for 3 hours. If you for any reason decide to stay in this hotel, you have to insist on rooms that are not facing the streets

Room

Install AC and sound proof windows

Location
Cleanliness
Service
55%
Publié le 20/06/2024

Disappointed as hotel is not up to standard

Room

Total renovation needed including air conditioning

Location

Nice centrally located

Cleanliness

Train housekeeping how to do a good job

Service

F&B polite and helpful Front desk not helpful and borderline rude

95%
Angela
Publié le 11/06/2024

Great to visit the Cravat again. Lovely to be in such a central location.

Room

The room was clean and comfortable. Unfortunately, there was no view from the window.

Location
Cleanliness
Service
100%
Abner Silva
Publié le 05/06/2024

Depósito de garantia alto. Quase injustificável ou absurda tal exigência.

Room

O quarto standard infelizmente não possui ventilação adequada.

Location

Localização estratégica

Cleanliness

Limpeza eficiente, um dos atributos mais relevantes do hotel

Service

Da recepção à equipe do café da manhã, staff sensacional

100%
Izabela
Publié le 04/06/2024

Very good- interesting atmosphere and nice service

Room
Location
Cleanliness
Service
100%
Publié le 04/06/2024

Very good hotel in Luxembourg. Will come again if there is a chance in the future.

Room
Location
Cleanliness
Service
92%
John Todd
Publié le 02/06/2024

Very enjoyable. Great location, friendly staff and comfortable room although the shower arrangement is unsatisfactory.

Room

Shower over bath was very poor

Location
Cleanliness
Service
Bar
85%
Publié le 31/05/2024

Sehr schönes Hotel. Ein bisschen mehr Schein als Sein. Personal sehr gut und anständig gekleidet. Leider beim Suchen von Lösungen und beim Frühstücksservice nicht kundenorientiert. Das Personal an der Reception zeigte sich stets sehr freundlich, aufmerksam und zuvorkommend. Das machte einen guten Eindruck.

Room
Location
Cleanliness
Service

an der Reception sehr freundlich und sehr gute Dienstleistung. Zimmerservice auch sehr freundlich. Im Service beim Frühstück schlechte Dienstleistung. Bezüglich Frühstück zum Mitnehmen, was nicht geklappt hat, auch unhöflich und nicht kundenorientiert.

80%
Mechtild Herzogenrath
Publié le 21/05/2024

Das Hotel punktet besonders durch seine zentrale Lage und das gute Frühstück.

Room

Das Badezimmer roch die ganze Zeit über sehr stark nach Kanalisation; dieses Zimmer würde ich in keinem Fall nochmals buchen!

Location

Sehr gute zentrale Lage mit Parkhaus in der Nähe; Zimmer schön ruhig.

Cleanliness

Nach der ersten Zimmerreinigung war die gerade neu benutzte Handseife am Waschbecken entfernt worden - ohne Ersatz...

Service

Die Mitarbeiter im Frühstücksraum waren sehr freundlich.

95%
B. van Gils
Publié le 21/05/2024

Gastvrij personeel, warme kamers. Douche deed het maar matig, koffie was beperkt. Mooie ambiance.

Room

Heel compleet

Location

Midden in centrum

Cleanliness

Zeer schoon

Service

Zeer gastvrij

100%
Publié le 17/05/2024

Sehr gutes Hotel, vereinzelt etwas veraltet. Frühstück war super :)

Room
Location
Cleanliness
Service
95%
Stephanie
Publié le 17/05/2024

Very good experience

Room
Location
Cleanliness
Service
95%
Houria Chadli
Publié le 14/05/2024

Quand je me rends au luxembourg, j opte pour l hôtel Cravat de façon systématique. C est une valeur sûre.

Room

Il manquait de prise de connexion pour charger les produits électroniques mais la chambre au 5e étage avait une vue panoramique. Splendide. Les chambres sont bien nettoyées.

Location

Au centre de tout donc proche de tout.

Cleanliness
Service

Le personnel est souriant, accueillant et très serviable.

80%
Publié le 13/05/2024

Decent but out dated rooms. Nice that the hotel upgraded our room when the bath did not function properly

Room

Making sure the drain of the bathtup is working so one can have a proper shower. Overall the place is romantic but needs renovation to modern standards

Location
Cleanliness
Service
100%
An
Publié le 22/04/2024

Het hotel heeft nog steeds de sfeer van vroeger behouden met de mooie inkomhal en lift maar heeft verder alle comfort. Het was een plezier om hier te mogen verblijven

Room

Zeer netjes en ruim, misschien kan de badkamer wat opgefrist worden

Location

Dichtbij alles

Cleanliness

Echt niets op aan te merken

Service

Iedereen is echt super lief en vriendelijk

Bar

De enthousiaste barman heeft ons lekkere cocktails gemaakt

72%
Maria Deicke
Publié le 22/04/2024

In der Bar wurden wir etwas übergriffig empfangen

Room
Location
Cleanliness
Service
Bar

Bitte Wein anbieten

100%
Gies Holt
Publié le 16/04/2024

Heerlijk hotel, mooie grote kamer, goed ontbijt en service. Eén minpuntje: de kussens zijn te zacht

Room
Location
Cleanliness
Service
95%
Publié le 14/04/2024

Generally excellent experience, although the single room was too warm with minimal ventilation. Staff were fantastic at greeting and providing assistance where needed

Room

Not much in the way of ventilation for the single room on level 2, particularly when the bathroom radiator was put on unwanted which left the room very warm. A floor standing fan may be useful.

Location
Cleanliness
Service

Staff incredibly friendly and helpful, giving us restaurant recommendations and helping us make reservations

76%
Publié le 08/04/2024

Das Haus ist alt aber gut unterhalten

Room

Heizung nicht effizient. Bei der Befragung im Vorfeld haben wir ein Doppelbett Bestellt, aber zwei Einzelbetten erhalten.

Location
Cleanliness
Service
Bar

Teuer

100%
Publié le 05/04/2024

Very well we are satisfacted

Room
Location
Cleanliness
Service
95%
Rüdiger
Publié le 01/04/2024

Das Grand Hotel Cravat ist liebenswürdig in die Jahre gekommen. Uns hat das sehr gefallen. Dass bei einem Aufenthalt von zwei Nächten unsere Handtücher und sogar unsere Bettwäsche (!) ungefragt nach einer Nacht ausgewechselt wurden, halten wir jedoch für fragwürdig. Diese Verschwendung von Ressourcen empfinden wir in der heutigen Zeit als nicht nachhaltig und vollkommen unnötig.

Room

Den Charme der 1960er Jahre mögen wir sehr. Einige Details im Bad sollten aber doch dringend gerichtet werden: der Handtuchhalter bricht beinahe aus der Wand, die Ablage hängt schief, der Fön ist nicht mehr zeitgemäß.

Location

Die Lage des Grand Hotel Cravat ist absolut top! In der Oberstadt, alles fußläufig erreichbar. Bushaltestelle zum Bahnhof und zu den P+R-Parkhäusern fast direkt vor der Tür.

Cleanliness
Service
45%
Carmen
Publié le 31/03/2024

Bad customer service. They didn’t solve our problem and be ungry because we wrote by booking

Room
Location
Cleanliness
Service
92%
Publié le 28/03/2024

Alles war mit kleinen Abstrichen ( Bad und Frühstück) sehr in Ordnung.

Room
Location
Cleanliness
Service
Bar

Toller Barkeeper und sehr kreative Drinks.

70%
Publié le 27/03/2024

Satisfaisante, chambre propre

Room
Location
Cleanliness
Service
100%
Publié le 21/03/2024

calme, propre, amabilité du personnel

Room

Très calme

Location

centre ville

Cleanliness
Service
100%
Ahmed kadhim
Publié le 20/03/2024

Très bien, j’aime beaucoup le style élégant « rétro » - on sent que l’hôtel devait être une place forte pour diplomate Bon service Une maison avec personnel très rigoureux

Room
Location
Cleanliness
Service
100%
Publié le 19/03/2024

Great place Great staff

Room
Location
Cleanliness
Service
95%
Frank Troya
Publié le 19/03/2024

Great. Room was too hot. No ventilation whatsoever.

Room

Too hot.

Location

Perfect

Cleanliness

Perfect

Service
100%
Publié le 18/03/2024

Very enjoyable from start to finish. An unusual touch was a daily addition of fresh apples in our room.

Room

The room was exactly as described by the hotel

Location

Ideally located for public transport, local shops & visitor attractions

Cleanliness

No problems identified

Service

Polite, friendly & helpful

85%
Publié le 18/03/2024

Es ist sehr schön, in so einem traditionsreichen Haus übernachten zu können!

Room
Location
Cleanliness
Service

Wir waren sehr zufrieden mit dem Empfang durch Ihren Hauptportier. Allerdings war die Behandlung durch den Sonntagsportier (17.3.) sehr verbesserungsbedürftig. Wir verstehen nicht, dass unsere Kreditkarte bei der Anreise mit einer 250-Euro-Kaution belastet wurde und wir erst auf mehrmaliges Nachfragen am Sonntag (und erst nach einer „Kontrolle“ unseres Zimmers) eine Rückerstattung dieser Kaution erfolgte. Auch das haben wir noch in keinem Haus erlebt…

95%
Publié le 16/03/2024

muy buena la experiencia en general

Room

La ducha muy antigua

Location
Cleanliness
Service
90%
Publié le 10/03/2024

A good experience, well located and comfortable room. Only comment is that keeping a deposit of 250 euros is outdated and not the practise anymore in modern hotels.

Room
Location
Cleanliness
Service
100%
Ingrid
Publié le 09/03/2024

Sehr gut gefallen komme wieder

Room
Location
Cleanliness
Service
95%
Petr Sojka
Publié le 29/02/2024

Old school hotel with excellent location and good staff. It is a pity for some of the facilities that would deserve to be replaced.

Room

Nice big room, but old TV, difficult to adjust lights, some electrical outlets didn't work (but I didn't have time to deal with it). The view from the room was not great.

Location
Cleanliness
Service
88%
Barbara
Publié le 23/02/2024

Very satisfying. An excellent location.

Room

Overall, size view etc was great. However the bath needs either re- enamelling or replacing.

Location
Cleanliness
Service

A great team. But the argument in the breakfast room should have been dealt with away from other guests.

Bar
60%
Publié le 22/02/2024

I will not book this hotel again.

Room

It was clean but very old bathroom

Location
Cleanliness
Service

We had problems getting back our deposit.

95%
Publié le 19/02/2024

Wir sind sehr zufrieden mit unserem Aufenthalt.

Room

Das Wasser fließt nicht aus dem Waschbecken

Location

Einfach central.

Cleanliness
Service
100%
Publié le 19/02/2024

Très satisfait et très sympa

Room
Location
Cleanliness
Service
90%
Jolande
Publié le 14/02/2024

Mooi hotel en locatie wij komen hier bij u hotel zeker terug

Room

Mooi uitzicht fijne bedden en douche

Location
Cleanliness
Service
100%
Natalie
Publié le 05/02/2024

Wonderful stay thank you!

Room
Location
Cleanliness
Service
90%
Publié le 05/02/2024

Très bel hôtel, proche centre ville a 20 minutes à pied de la gare. Par contre, la chambre au premier étage est très bruyante et on entend les voisins. C'est moins cool quand on veut se reposer.

Room

Très belle chambre, grande, bien entretenu. Je mets 3 car mal isolée, bruyante. On entend les bruits de la rue et les voisins.

Location
Cleanliness
Service
96%
João
Publié le 05/02/2024

Foi muito bom, o hotel é um pouco antiquado mas os quartos são grandes, a localização é excelente e os funcionários muito prestáveis.

Room
Location
Cleanliness
Service
Bar
92%
Adrian
Publié le 04/02/2024

Einwenig in die Jahre gekommen, aber sehr schön und tolles Amibiente

Room
Location
Cleanliness
Service
Bar
95%
Publié le 04/02/2024

Ein in die Jahre gekommenes grand Hotel mit viel Charme

Room
Location
Cleanliness
Service
100%
Publié le 29/01/2024

Good, as expected, recommended

Room
Location
Cleanliness
Service
90%
Publié le 28/01/2024

Összességében a hotellel elégedettek voltunk.

Room

A berendezések eléggé használtak, több fejlesztésre, állagmegóvásra és fejlesztésre lenne szükség

Location
Cleanliness
Service
95%
Le Page
Publié le 26/01/2024

C'était mon 2ème séjour dans votre établissement. Je reviendrai très volontiers.

Room

Dommage qu'il n'y avait de chambre avec douche disponible. Baignoire hélas non anti décapante.

Location

Hôtel idéalement situé par rapport au centre-ville.

Cleanliness
Service

Toute l'équipe était charmante tant à la réception qu'en salle le matin lors du petit-déjeuner.

95%
Ilaria
Publié le 22/01/2024

Amazing stay, very central position and great breakfast!!!

Room

A bit small but clean

Location

Amazing ,we could see the sunset

Cleanliness
Service

Everyone very friendly, helpful and kind

90%
Mario
Publié le 20/01/2024

Buono, considero assurda la cauzione di 250€ a iniziò soggiorno… mai capitata una cosa del genere …

Room
Location
Cleanliness
Service
92%
Maria
Publié le 14/01/2024

Ubicación excelente, cerca de todos los sitios turísticos y de las paradas del bus y tranvía para poder ir al aeropuerto. Lo cual es muy conveniente. El hotel tiene el encanto de su decoración clásica. Nuestra habitación era muy espaciosa. El desayuno bueno lo cual es una ventaja en una ciudad donde los precios son algo caros. El personal muy amable, tuvimos una situación peliaguda en el hotel y la dirección del hotel enseguida puso de su parte para resolverla satisfactoriamente. Por decir algún punto de mejora, igual sería modernizar el sistema de llaves 🔑 de las habitaciones y el tipo de almohadas. Muchas gracias por todo.

Room

Mejoraría las almohadas y las llaves para acceder a la habitación por método más moderno.

Location

Al lado de todos los puntos de interés y del transporte público.

Cleanliness
Service

Personal amable y atento.

Bar

Lugar acogedor, personal atento, precios razonables acorde al resto de la ciudad.

100%
Enrique
Publié le 12/01/2024

Very good, te location is perfect

Room
Location
Cleanliness
Service
70%
Serge Merdjan
Publié le 12/01/2024

Bonne situation, très bon en général. Très mal dormi à cause du lit trop petit, mes pieds étaient dans le vide. Lors de la réservation j’ai demandé (il y avait le choix) un grand lit double, j’ai reçu un retour que c’était sous réserve de disponibilité ce que je comprends. L’hôtel était très peu fréquenté et on n’a malgré tout pas accepté ma demande. Je viens souvent à Luxembourg pour le travail et via une promotion je suis venu chez vous, à cause de cela je n’y viendrai malheureusement plus car je n’ai pratiquement pas dormi. Dommage car le reste m’a plu.

Room

Taille du lit

Location
Cleanliness
Service
95%
Publié le 08/01/2024

I am very pleased with a hotel, only in the bathroom tile floor is very cold, would like slippers

Room
Location
Cleanliness
Service
95%
Uta Husfeld
Publié le 07/01/2024

sehr höfliches und zuvorkommendes Personal, grosses geräumiges Zimmer war sehr angenehm, grosse Auswahl am Frühstücksbüfett, Frühstücksraum geschmackvoll eingerichtet und die Musik im Hintergrund war sehr entspannend.

Room
Location
Cleanliness
Service
100%
Nijland
Publié le 04/01/2024

Very good and relaxed stay. We will visit again

Room

Very nice and clean room, good shower and to our surprise every day a fresh apple

Location

In the middle of the city cebtre with a beautiful view

Cleanliness
Service
95%
Publié le 03/01/2024

Very good. I really enjoyed my stay at the Hotel which is situated at the centre of Luxembourg.

Room

The TV was not working. The remote control needs to be replaced.

Location

Very close to Transport network and many historic places are within walking distance.

Cleanliness
Service
80%
Publié le 03/01/2024

Gut gefallen , Lage sehr gut

Room
Location
Cleanliness
Service
90%
Mel
Publié le 26/12/2023

Satisfied,staff were friendly and helpful the site is close to everything.

Room
Location
Cleanliness
Service
80%
Katrin Frank
Publié le 23/12/2023

Altbacken aber nette Atmosphäre

Room

Etwas alt aber sehr sauber

Location

Total zentral

Cleanliness

Gut aber sehr langsames WLAN

Service

Nett

Bar

War teuer

85%
Publié le 19/12/2023

Hotel céntrico,bien comunicado y accesible caminando a todos los puntos de interés. Teníamos un mercadillo navideño enfrente que veíamos justo desde la habitación. Muy limpio, amplio y cama muy confortable. Habitaciones un poco obsoletas para el precio de la habitación.

Room
Location
Cleanliness
Service
90%
Publié le 18/12/2023

It was great location.

Room
Location
Cleanliness
Service
100%
Publié le 17/12/2023

Bei meinen nächsten Besuch in Luxemburg möchte ich auf jeden Fall wieder im Grande Hotel Cravat nächtigen.

Room

Sehr schöne und nostalgische Ausstattung, fantastischer Ausblick aus dem Zimmer

Location

Sehr zentral und trotzdem nicht zu laut.

Cleanliness

Keine Beanstandungen

Service

Vom Empfang bis zum Frühstück und auch das Reinigungspersonal,alle sehr sehr freundlich und höflich.

88%
lallement
Publié le 16/12/2023

bon séjour mais un peu déçus par la chambre car mal insonorisée par rapport à la rue et à la chambre voisine ; peu de gel douche à dispo de plus...une bouteille d eau offerte à l arrivée aurait été bienvenue également.

Room

un peu bruyante

Location
Cleanliness
Service
Bar
84%
Publié le 15/12/2023

It was the last stop on our two week visit to Europe and was a nice finish to the trip.

Room

Updating the hairdryer would be great.

Location
Cleanliness
Service

We stopped at the desk and asked for information about what would be good to see and do while we were there. We were told to go to the Visitors Center because he had no idea. Really?! Wow! The front desk should really be an ambassador for your city!

Bar
95%
Margaret
Publié le 15/12/2023

Pleasant stay. Great location, extremely clean room.

Room

I had door in my room to the next room, instead of wall. It's not comfortable and do not let me feel 100% feel safe.

Location
Cleanliness

Perfect clean! Great room service

Service

Greetings to Brasilian waiter who is working this week on breakfast service shift.

95%
OMER ANATOT
Publié le 14/12/2023

VERY GOOD! ROOM WAS BIG AND CLEAN - BREAKFAST TASTY

Room

TV NOT COMFORTABLE - ADD NETFLIX

Location
Cleanliness
Service
100%
Zuelmy
Publié le 11/12/2023

Excelente, para repetir

Room

Muy cómoda y con muchos detalles.

Location

En pleno centro

Cleanliness

Limpio hasta mas no poder

Service
80%
Publié le 11/12/2023

Great location, good room, staff need some retraining on hospitality.

Room
Location
Cleanliness
Service

Room wasn't ready for quite a few guests until around 1545. Man at the desk did a poor job of communicating. Some kind of compensation should've been offered, like a free drink.

Bar
100%
Line Pitt
Publié le 11/12/2023

Charming and cozy hotel. Friendly staff. Clean room.

Room
Location
Cleanliness
Service
90%
Susana Mafra
Publié le 11/12/2023

Boa estadia! Funcionários atenciosos e hotel bonito e muito bem localizado.

Room

O charme clássico da decoração. A atenção aos pormenores.

Location

Mesmo no centro histórico. Perto de tudo a pé.

Cleanliness
Service

Sempre disponíveis e atenciosos.

96%
Stuart Pearson
Publié le 05/12/2023

Excellent place to stay near the cathedral lift to old Grund and Christmas markets

Room

Large roomy room

Location

Bang in the middle of the Christmas markets

Cleanliness
Service

5 star plus

Bar

Excellent staff beer pump playing up

90%
Publié le 03/12/2023

Tres bon sejour. Bel endroit.

Room
Location
Cleanliness
Service
100%
Fatima
Publié le 02/12/2023

A wonderful experience.

Room
Location
Cleanliness
Service
100%
Publié le 02/12/2023

Our stay was lovely. The Grand Hotel Cravat is well located in the city of Luxembourg. Our room was very pretty with a beautiful view.

Room
Location

Loved the view of the Christmas market.

Cleanliness
Service
85%
Publié le 25/11/2023

It was ok, and would have been much better had I had a room with a window to outside.

Room

The room didn’t have a window to the outside, just a shaft. The room was too warm, and I didn’t feel like I could get any fresh air.

Location
Cleanliness
Service
95%
Publié le 23/11/2023

loved it. Receptionnist got a bit nervous when I took too long in the toilets on the first floor, my room wasn't ready yet. It's truen, I took a long time, but no reason to get nervous.

Room

loved it.

Location

excellent, perfect

Cleanliness

nothing to say

Service
100%
Jane Masterson
Publié le 21/11/2023

We had a lovely visit and would happily stay here again.

Room
Location
Cleanliness
Service
88%
David Roberts
Publié le 17/11/2023

I loved the decor of the hotel, but it may not be to everyone's taste. Some may find it old-fashioned. It is comfortable and full of character. I found the lounge area a little cluttered with displays ( intersting as they were) about the history of "Cravat". They hid the features of the room. Is this display remporary?

Room

Comfortable rooms. However the shower is very awkwardly placed and pretty useless.

Location

Some room facing the street can be noisy.

Cleanliness

Good, regular servicing.

Service

Helpful. Replacement of non-allergic pillows and duvet was strighforward.

Bar

Good service.

90%
Publié le 14/11/2023

L'hôtel CRAVAT est un peu vieillot. Même si les chambres sont impeccables, elles auraient vraiment besoin d'un peu de modernisation. L'hôtel "un peu dans son jus" lui donne un charme désuet acceptable pour un week-end. Le personnel est sympathique et très efficace.

Room
Location
Cleanliness
Service
80%
Publié le 13/11/2023

J'ai bcp aimé la préservation du style 50, la localisation et la propreté. Je regrette que le service ne soit pas plus chaleureux. Il faudrait allonger les horaires du petit déjeuner , surtout le week-end.

Room
Location
Cleanliness
Service

Très inégal. Les femmes de chambre étaient très bien, le personnel de la salle de petit déjeuner bcp moins. Les concierges inégaux de très bien à mal aimable

Bar
100%
Angeliki Bintoudi
Publié le 07/11/2023

Amazing: Location, quality of services, the staff, breakfast, the size of the room, the enormous bathroom, the super comfy mattress. All top notch! Elegance from another century. Improvement points: Some of the infrastructure is old and tattered (e.g. doors, tiles etc). Some renovation would be good,

Room
Location
Cleanliness
Service
100%
Publié le 02/11/2023

Great place to stay in Luxembourg!

Room
Location
Cleanliness
Service
75%
Publié le 01/11/2023

purtroppo a parte la cortesia del personale e la colazione tutto il resto non è un buon ricordo soprattutto la richiesta di cauzione di 250 eu dopo aver gia effettuato il pagamento non indicata in nessun modulo precendentemente, non avrei scelto il vostro hotel se l'avessi saputo prima

Room

arredamento, isolamento acustico delle camere e finestre

Location
Cleanliness
Service
100%
Publié le 24/10/2023

Excellent, great location, amazing corner bedroom

Room
Location
Cleanliness
Service
85%
Guillermo juarez
Publié le 22/10/2023

Muy bien la estancia

Room
Location
Cleanliness
Service
100%
FERNANDA
Publié le 16/10/2023

Really good experience!

Room

Good size and very confort bed

Location
Cleanliness
Service
Bar
60%
Publié le 16/10/2023

sehr zentral, aber leider viel zu teuer für was anbietet, nicht genau 4* hotel

Room
Location
Cleanliness
Service
100%
Publié le 11/10/2023

Der Aufenthalt bei ihnen war perfekt. Man sah dem Hotel allerdings an, das es einen kleinen Renovierungsstau gab. Wir haben uns trotzdem sehr wohlgefühlt und das Personal war absolut freundlich und aufmerksam.

Room
Location
Cleanliness
Service
100%
Elizabeth Stoll
Publié le 10/10/2023

A wonderful and lovely hotel with kind and courteous staff. I will return next time I am in the area. Top notch!

Room
Location
Cleanliness
Service
100%
Publié le 08/10/2023

Wonderful. Perfect location

Room
Location
Cleanliness
Service
96%
Magne Chr Eidevik/Norway
Publié le 02/10/2023

If you like tonstay in a hotell with central location and with soul you should choose Cravat.

Room
Location
Cleanliness
Service
Bar
75%
Publié le 30/09/2023

We had a great stay!

Room

Very small room difficult to move around the furniture

Location

Located right in the city close walking distance to everything. Very convenient.

Cleanliness

Nice and clean. Robes were very nice to have in the room

Service

Staff was pleasant and helpful.

95%
Alexandra Theissen
Publié le 25/09/2023

Grandhotel mit Charme und Stil, könnte an einigen Stellen etwas renoviert werden ( Türen unten der Lack), freundliches Personal und sehr gutes Frühstück mit großer Auswahl. Die Lage ermöglicht viel zu Fuß zu erkunden.

Room
Location
Cleanliness
Service
75%
MHE Hermans
Publié le 24/09/2023

So above. Some good things but overall I was disappointed and considered the value for money low.

Room

Great sheets but....... very very noisy (outdoor as well as other rooms), chair very hard, no aircon, very poor internet connection. A curtain for the shower is not what one would expect for the price

Location

Just close to many important things.

Cleanliness
Service
90%
Jan Soper
Publié le 24/09/2023

Fa Gaston experience but very frustrating with the door in my room. I was u able to open it with the key land had to get the staff to open it each time. This was time wasting for the staff and myself despite them coming up very promptly - this needs to be addressed

Room
Location

Close to old town and other places to go

Cleanliness

Everything is close

Service

Great service

40%
Publié le 23/09/2023

Ouderwets en gedateerd hotel, geen airco, bericht krijg je pas als gereserveerd hebt. Ligt in lawaaierig gebied dus ramen open niet echt optie

Room
Location
Cleanliness
Service
95%
Fadi Hamoui
Publié le 20/09/2023

The experience was great. I had an amazing time. I wish I could stay there for a longer time, but the high price was a bit of a restriction. One thing about the room, which I mentioned to the reception was about the sink in the room, which wasn't working properly.

Room
Location
Cleanliness
Service
95%
Goran
Publié le 19/09/2023

Staff great Position top

Room
Location
Cleanliness
Service
84%
Publié le 17/09/2023

Tolle sehr zentrale Lage

Room
Location
Cleanliness
Service
Bar
80%
Grace
Publié le 11/09/2023

We had a lovely stay - the hotel was neat and well appointed, the room lovely and big and comfortable.

Room
Location
Cleanliness
Service
80%
Publié le 10/09/2023

Sfeervol hotel. Mooie kamers en vriendelijke bediening.

Room

Mooie achone kamer

Location

Midden in jet centrum. Ondanks dat was het niet luidruchtig.

Cleanliness

.

Service

Erg vriendelijk en behulpzaam

75%
Eveline Lang
Publié le 08/09/2023

Mehr Pflege mehr Renovation und freundliches Personal

Room

Das Bett war bequem grosse Räume und das Bad riesig aber renovierungsbedürftig

Location
Cleanliness
Service

Wir kamen spät Abends an. Der Herr an der Rezeption war sehr nett. Beim Check Out wurde unfreundlich nach dem Namen gefragt, dann mussten wir den Schlüssel abgeben und der Rezeptionist meinte , setzen er müsse zuerst das@Zimmer kontrollieren und dann gibt's das Depot retour. Kalt unfreundlich unmotiviert. Das Hotel wäre wunderschön wenn man es pflegen und renovieren würde. Für diesen Zustand 250.- Depot zu verlangen ist schon sehr speziell.

100%
Patrizia Golferini
Publié le 06/09/2023

Ottimo soggiorno! Staff gentilissimo! Ambiente pulito e ben organizzato. Ottima colazione

Room
Location
Cleanliness
Service

Eccellente

45%
Publié le 04/09/2023

We had good time except of time on your reception

Room

Very old facility

Location

Good location

Cleanliness

Ok

Service

Completely not exapt

95%
Dorin Vasilescu
Publié le 31/08/2023

Satisfied! We will return here if we visit Luxembourg in the future.

Room
Location
Cleanliness
Service
95%
Publié le 27/08/2023

Very nice, great breakfast and beautiful breakfast-room.

Room
Location
Cleanliness
Service
100%
rienk
Publié le 26/08/2023

very good! and a very good service

Room
Location
Cleanliness
Service
90%
Publié le 26/08/2023

Location was great. Staff amazing. Breakfast room really nice.

Room
Location
Cleanliness
Service
75%
Chris
Publié le 26/08/2023

Didn’t sleep much. No air conditioning so tried to leave the windows open during the night. It’s extremely noisy with constant traffic, delivery trucks, construction etc so sleeping was impossible

Room

Very dated accommodation.

Location

Very central, easy access to everything

Cleanliness
Service
95%
Zitlalkoatl Mesino Acosta
Publié le 25/08/2023

Muy buena opción para alojarte en Luxemburgo, el hotel cuenta con una ubicación perfecta las habitaciones son amplias y están muy limpias,el personal es muy atento y de muy buen trato. Sin lugar a duda regresaría en mi próxima visita a Luxemburgo

Room
Location
Cleanliness
Service
100%
Publié le 23/08/2023

We were more than happy to stay at Grand Hotel Cravat and will definitely come again

Room

We have asked for the room with balcony and got it

Location

Calm and safe

Cleanliness
Service
100%
Publié le 22/08/2023

Fantastic hotel with lots of charm located right in the heart of the city. It was really warm and humid during our stay so having a fan in the room helped slightly.

Room

Great size and view from the 3 windows was fantastic

Location

Right in the centre of the city

Cleanliness
Service

Front desk staff very friendly and helpful

100%
Hana
Publié le 21/08/2023

Everything was great until 4.30am when some people decided to have a disco on the street in front of the hotel 😅

Room
Location
Cleanliness
Service
95%
Jodi Ralston
Publié le 17/08/2023

A very quaint hotel in the heart of the city.

Room

We had a corner room with a view over the park. The rooms are very bright and clean. The bathrooms are a bit small.

Location
Cleanliness
Service

The staff answered all of our questions.

100%
Anto
Publié le 17/08/2023

Excellent service, big room, very good breakfast. Great location of the hotel, super close to the centre

Room
Location
Cleanliness
Service
75%
Publié le 15/08/2023

it was very pleasant in the hotel. we especially liked the ambiance of the breakfesr room

Room
Location
Cleanliness
Service
90%
Shirley
Publié le 09/08/2023

Pretty good! I definitely would come back

Room

The beds and pillows could be more comfortable, and the wifi connection could be better too.

Location

So close to everything, right in front of a parking lot and the view is great from the hotel

Cleanliness
Service
75%
Publié le 09/08/2023

An older hotel with fantastic location.

Room
Location
Cleanliness
Service

Concierge was not welcoming on arrival, all he wanted was a safety deposit in case we steal all the minibar.

90%
Publié le 07/08/2023

it was very pleasant and a great place to stop over for a night

Room

clean and a great view!

Location

very close to shops and restaurants

Cleanliness
Service
75%
Publié le 02/08/2023

Had meer verwacht. Oud bollig allemaal.

Room

Het bed was niet comfortabel.

Location
Cleanliness
Service
70%
Publié le 28/07/2023

It didn’t answer to our expectaions.

Room

The site, the bed.

Location
Cleanliness

Paint and repair the wood in thebathroom

Service

When we leeft the receptionist had little attention for us. Didn’t ask how was our stay, was on the phone while hellping us.

100%
Publié le 28/07/2023

excellent séjour au Luxembourg !

Room
Location
Cleanliness
Service
100%
Irina
Publié le 26/07/2023

Très bien.Les petit-déjeuners sont très bons

Room
Location
Cleanliness
Service
95%
Publié le 24/07/2023

Great localisation. Nice wiev from room.

Room

Spacious room, with bathtube.

Location
Cleanliness

You can see that hotel is a little bit old, but room was clean.

Service
100%
Publié le 18/07/2023

J'ai fortement apprécié mon séjour au Grand hôtel Cravat pour son confort et son standing, ainsi que son emplacement idéal dans le centre-ville.

Room
Location
Cleanliness
Service
100%
Publié le 14/07/2023

Perfect. The hotel and staff are wonderful

Room
Location

Best location

Cleanliness
Service

Very helpfull all around

Bar
100%
Publié le 08/07/2023

We had a most enjoyable stay. Everything about the hotel was superb. Would definitely stay again.

Room
Location
Cleanliness
Service

Extremely pleasant and helpful. Front desk staff greeted us warmly.

85%
Publié le 30/06/2023

The experience was good in overall. The hotel is making good impression, however rooms would require refurbishment in modernization in my opinion. Breakfast, staff and localization are superb!

Room

modernise rooms not the whole hotel but just rooms

Location
Cleanliness

Generally 5 points but due to age of funitures and bathroom impossible to have better conditions.

Service
85%
Publié le 26/06/2023

Alte Pracht- konfuser Stilmix - sollte dringend modernisiert werden!

Room

Dusche einbauen

Location

Zentral

Cleanliness
Service
90%
Publié le 22/06/2023

Worth a visit to decide whether you like the ambience or not. The only thing missing for me was a piano.

Room

Shabby - part of the charm - but also big!

Location

Could not be more central.

Cleanliness
Service

You don't get this level of customer attitude in Western Europe anymore... very rare. Chapeau bas!

65%
Ian
Publié le 20/06/2023

Somewhat disappointing to be honest. Aside from the issues with the room I found the city itself dirty and neglected. Lots of graffiti and your monuments were not given the respect they deserve. Vagrants and people skateboarding on the steps of the cathedral was also not ideal

Room

The air conditioning system should work

Location

Noisy

Cleanliness
Service
84%
George Codd
Publié le 19/06/2023

Fantastic hotel in a brilliant location. Everyone was very friendly and the room was really comfortable and the balcony was a great surprise.

Room

Great view over the valley, comfortable bed and huge bathroom. Very quiet in general

Location

Short walk from the bus stop to / from the airport and everything else in the city

Cleanliness

Hotel in general and all furnishings were really clean and well looked after.

Service

Everyone was really friendly and spoke good English.

Bar

Decent beer selection.

100%
Publié le 17/06/2023

Excellent!! Would definitely recommend this hotel!!

Room

The view, the cleanliness, the location

Location
Cleanliness
Service

awesome staff!!… pleasant, friendly and helpful

90%
MCS
Publié le 16/06/2023

dommage qu'il n'y ait pas d'airco! mais c'est vrai qu'il n'y a pas canicule toute l'année, l'expérience aurait donc été différente à une autre saison

Room

le conditionnement d'air n'aurait pas été superflu ...

Location
Cleanliness

propreté impeccable

Service
92%
Publié le 16/06/2023

Gute Lage, Zimmer sehr sauber. Es fehlt allerdings eine Klimaanlage oder zumindest die Möglichkeit die Fenster Abends und Nachts auf zu machen. Dies war mit den Lampen direkt vor den Fenstern und den Mücken die davor flogen eher bedingt möglich. Dadurch war das Zimmer extrem warm in der Nacht. Toll sind die Rollos, die den Raum komplett abdunkeln.

Room

Mückengitter vor den Fenstern damit man bei Hitze auch abends/ Nachts die Fenster öffnen kann.

Location
Cleanliness
Service
Bar
100%
Sunil Wason
Publié le 14/06/2023

A very comfortable & memorable experience

Room
Location
Cleanliness
Service
85%
Berger
Publié le 13/06/2023

Wenn die Ruhestörung nicht gewesen wäre, gutes Hotel mit gutem Peis-Leistungsverhältnis. Störung wurde vorbildlich von Herrn Cravat und seinem Team gelöst.

Room

Sauber aber z.B. die Badewanne ist naja. Keine Klima.

Location

Innenstadtlage perfekt. Aber Achtung: liegt direkt an einem Eventplatz. Wenn da was los ist, ist es sehr laut.

Cleanliness

Für ein bis zwei Nächte ok.

Service

Mitarbeiter top.

90%
Publié le 08/06/2023

The hotel is ideally situated. It is older than most of the nearby hotel options and probably needs a facelift. It provides a comfortable and pleasant base for an immediate strill into the centre of town nonetheless...

Room
Location

Superb central location.

Cleanliness
Service
70%
Helmut Feindt
Publié le 05/06/2023

Das Hotel ost renovierungsbedürftig. Ich hatte ein Zimmer, welches aus den 60er Jahren zu stammen scheint.

Room
Location
Cleanliness
Service
100%
Publié le 04/06/2023

The sat at the hotel was excellent

Room

excellent

Location

excellent

Cleanliness

excellent

Service

excellent

100%
Jes Damsted
Publié le 02/06/2023

Wery good Experience

Room

Good view, clean, good room

Location

I the middel off Luxembourg 🙂

Cleanliness
Service

Helpfull with orddeling taxi and so on

85%
Kalpana Shah
Publié le 02/06/2023

If not for the other room it was very good.

Room

We had 2 rooms. One room on the 2nd floor was a corner room with a fantastic view overlooking the square. The main problem with this room was there was no AC, which was terrible as at night there were so many insects that you could not open a window and it was very hot in the room. I would otherwise give this room a 5 rating The other room, however, was not great. The carpets were old the furniture tattered, the bathroom had a double sink with one full of water that clearly did not work. The door in the bathroom was broken. I would give 1 rating for that room, therefore overall I have given a 3.

Location

Brilliant location. Close to everything

Cleanliness

Fine

Service

Very friendly. Listened and did what they could but could not give us a better room for the one that was so bad.

85%
L
Publié le 31/05/2023

Nice hotel but very bad experience of the restaurants and their staff around the neighbourhood.

Room
Location
Cleanliness
Service
92%
Publié le 29/05/2023

vengo da tantissimi anni, e tornero', ma visto il costo della camera, sarebbe opportuno che tutto fosse funzionante (invece di preoccuparsi di bloccare Eu 250,00 per potenziali danni ad un cliente di lunghissima data)

Room
Location
Cleanliness
Service
Bar
85%
Sergei
Publié le 25/05/2023

More or less good, not brilliant because of poor breakfast.

Room
Location
Cleanliness
Service
100%
Christina
Publié le 22/05/2023

Staff was very accommodating when there was confusion over my booking. Cute rooms and excellent location!

Room
Location
Cleanliness
Service
100%
Johannes
Publié le 15/05/2023

Sehr schöne Mischung aus modern und alt.

Room
Location
Cleanliness
Service
100%
M V
Publié le 12/05/2023

Beautiful elegant hotel with perfect service

Room

Lots of perfectly organised space

Location
Cleanliness

Beautiful old fashion chic in the positive sense

Service
85%
Publié le 02/05/2023

See comments noted above.

Room
Location
Cleanliness
Service
80%
Publié le 20/04/2023

nice clean hotel, friendly staff, some technical problems in room

Room

refrigarator didn't work, airco unclear how to operate, strong box didn't work

Location

closeness to city, view

Cleanliness
Service

very good service at frontdesk

Bar
90%
Publié le 18/04/2023

Good experience. Friendly staff, wonderful breakfast.

Room

Slightly dated but comfortable and clean.

Location
Cleanliness
Service
100%
Publié le 16/04/2023

Superbe équipe Très accueillante service au top Je recommande cette adresse

Room
Location
Cleanliness
Service
Bar
95%
Lancin B.
Publié le 15/04/2023

Agréable et sans soucis.

Room
Location

Localisation en plein centre ville, belle vue et proche de tout.

Cleanliness
Service
95%
Publié le 15/04/2023

Excellent, location was perfect for what we wanted to see in Luxembourg. Very close to public transportation to take us back to the railway station to continue our journey.

Room

The vintage charm

Location

The location was perfect

Cleanliness

The room was clean and well maintained and serviced daily

Service

Staff were very friendly and helpful

100%
Eser Kaygusuz
Publié le 12/04/2023

Allgemeiner Eindruck ist sehr gut. Schön geräumige und saubere Zimmer, nettes Personal und das Hotel ist direkt im Zentrum. Kann ich auf jedem Fall weiterempfehlen. Nur das Frühstück könnte besser/vielfältiger sein (z. B. ein besser Kaffee, grössere und bessere Auswahl an Käsesorten + verschieden Optionen von Eiern = nicht nur Rührei). Aber abseits des Frühstücks, was nicht schlecht ist, nur besser sein könnte; habe ich nichts zu bemängeln. Schönes Hotel. Kann ich weiterempfählen👍

Room
Location
Cleanliness
Service
100%
Publié le 11/04/2023

Super ... à y aller je recommande

Room
Location
Cleanliness
Service
100%
Anatol
Publié le 10/04/2023

War ein sehr schöner Ausflug! Vielen Dank!

Room

Die Zimmer waren sauber und warm! Die Betten sehr bequem!

Location

Die Lage ist Top! Mitten in der Stadt, aber trotzdem war es ruhig in der Nacht!

Cleanliness
Service

Die Mitarbeiter sehr nett! Danke für den Tip bezüglich Parkplatz!

100%
Louis
Publié le 08/04/2023

Très agréable, emplacement idéal pour la visite de la ville.

Room

Chambre spacieuse

Location
Cleanliness
Service
90%
Publié le 04/04/2023

Expérience Satisfaisante

Room

Améliorer la décoration et le style

Location

Plein centre

Cleanliness
Service
100%
Publié le 28/03/2023

Very nice style and good location

Room

Spatious and big window

Location

Perfect

Cleanliness
Service
100%
Nicoletta
Publié le 27/03/2023

The location is superb. The rooms are very well equipped and of good size. Very comfortable bed and excellent double glazing protecting from noise from the busy area. I appreciated complimentary fruit upon my arrival. The staff was great and very helpful. A large variety of choices at the breakfast buffet. Some more lactose-free options would be welcome for someone like me who is intolerant.

Room
Location
Cleanliness
Service
84%
Publié le 26/03/2023

Excellente sauf une réservation toujours bloquée sur notre carte inutilement

Room
Location
Cleanliness
Service
Bar
100%
Publié le 17/03/2023

Muy a gusto para disfrutar de dos dias en Luxemburgo acceso y muchas posibilidades

Room

La amabilidad de los empleados

Location

En el centro

Cleanliness
Service
Bar
100%
Cleonice
Publié le 16/03/2023

A very tradicional and charming hotel very well located

Room

Very comfortable

Location

Near everything

Cleanliness

No comments

Service

Very Nice staff

90%
Diego
Publié le 04/03/2023

Excellent. Fully recommend to stay there again.

Room
Location
Cleanliness
Service
95%
Davis Martin
Publié le 26/02/2023

I have stayed at this hotel since 1973, and will continue to do so. The owner takes great care to maintain this historic property. A disappointment was that the bar was closed due to a staffing issue.

Room
Location

Within walking distance to my office and most destinations for me.

Cleanliness
Service
95%
Damien
Publié le 16/02/2023

Hôtel agréable dans un style volontairement rétro, personnel à l'écoute et accueillant.

Room

Chambre confortable, dotée d'un balcon. Un bémol sur l'isolation de la chambre où l'odeur du tabac d'un voisin fumeur passait par la conduite d'aération de la salle de bains.

Location

Emplacement idéal

Cleanliness

Chambre très propre et bien équipée.

Service

Personnel courtois, accueillant et très disponible.

100%
Susan Riley
Publié le 07/02/2023

We are already planning to come here again.

Room

Very large airy room with a lovely view. Clean and spacious bathroom, comfortable fittings.

Location

Handy for the buses and very central for both the Haute Ville and the areas over the river.

Cleanliness
Service
Bar
100%
Konstanze Betz
Publié le 04/02/2023

Sehr gutes Preis/Leistungsverhältnis und Lage. Wunderbares Frühstück und Service. Gerne wieder!

Room
Location
Cleanliness
Service
80%
Publié le 31/01/2023

Très bien sauf la déception du petit déjeuner

Room
Location
Cleanliness
Service
Bar
80%
Publié le 27/01/2023

Comfortable, but the bathroom it is little hold faction.

Room
Location
Cleanliness
Service
100%
Alifta Ariestiwi
Publié le 23/01/2023

Very nice hotel and well recomended. Very close distance to everything that are recomended to see in surrounding area.

Room

It's bigger than expected and very clean

Location

Very close to city center and the view is great from the room

Cleanliness

Although the furniture is old, but it's neat, clean and well managed. Feels like going to timespace stay in luxury hotel in the 80's

Service

Very helpful

60%
Publié le 21/01/2023

Très déçu. Ce nest pas un 4 étoiles. A peine 2

Room

Enlever la moquette et besoin dun très gros rafraîchissement

Location
Cleanliness
Service
100%
AbdulHalim Behebehani
Publié le 09/01/2023

Very good nice decorated friendly staff

Room
Location
Cleanliness
Service
90%
Publié le 04/01/2023

Piacevole e confortevole, il personale gentile e disponibile

Room
Location

Praticamente in centro città

Cleanliness
Service
95%
Publié le 02/01/2023

Ubicación perfecta Habitación limpia Desayuno perfecto Mobiliario muy usado Cambiaría la declaración de la habitación Se ve muy antigua

Room
Location
Cleanliness
Service
95%
Publié le 01/01/2023

Un hotel chaleureux , typique , une ville magnifique et ses habitants tres chaleureux

Room

Le style d'époque !

Location

Situé à proximité de tout

Cleanliness

Rien a dire

Service

L'acceuil et la cordialité

100%
Roman
Publié le 26/12/2022

Vielen Dank. Alles war wie beschrieben und komfortabel.

Room
Location
Cleanliness
Service
92%
Erin Martin
Publié le 20/12/2022

We absolutely adored our time in Luxembourg and the Grand Cravat was the perfect location from which to enjoy it!

Room

Great room, fantastic shower, amazing view. The bed was not the most comfortable ever, but the staff was delightful.

Location

Right in the heart of everything!

Cleanliness

Very clean

Service

Everyone was so friendly and helpful!

Bar

Beautiful setting. Process were what Youd expect in a hotel bar (a bit on the high side).

100%
Publié le 20/12/2022

Very nice. Very friendly staff.

Room
Location
Cleanliness
Service
100%
Kristyna Mala
Publié le 18/12/2022

Our stay in Grand Hotel Cravat was very nice, thank you to all of the staff (incl. reception, breakfast service and room service) that made our stay enjoyable. Keep on the good job and also the historical charm of the hotel is definitely a plus.

Room

Clean, quiet, nice view from room 444. The room smelled fresh and not dusty.

Location

Superb location close to all the main spots, great view and bus/tram super close too.

Cleanliness

Overall the hotel is very clean everywhere, in the rooms, bathrooms and breakfast area - very well taken care of.

Service

All of the staff members we've come across were very friendly - especially the breakfast service and staff at the reception.

92%
Mat
Publié le 12/12/2022

Lovely place to stay. Would recommend to others

Room

Duck feather pillows made us have bunged up noses and sneezing. Pillows also very flat.

Location

Great location for Xmas markets

Cleanliness
Service
Bar
100%
Giorgia
Publié le 10/12/2022

Ottimo hotel, ottima posizione personale gentilissimo,solo migliorare alcuni prodotti alla colazione

Room

Biancheria, vista, teiera

Location

Vicinanza al bus

Cleanliness

Tutto tenuto molto bene

Service

Gentilissimi tutti

100%
Ferreira
Publié le 05/12/2022

Quand j'irais à nouveau au Luxembourg, l'hotel Cravat sera sans doute mon choix! Magnifique!

Room

Très propre. Vue magnifique! ;)

Location

Excellente la vue et localisation superbe pour se promener et connaître la ville.

Cleanliness

Rien à dire.

Service

Employés cinq étoiles.

Bar

Tout!

80%
Publié le 04/12/2022

......................

Room

Le lit est de qualité, cependant le fait d'avoir 2lits simples collés ensemble, laissant place a un grand creux en plein milieu du lit n'est vraiment pas top.

Location
Cleanliness
Service
95%
Publié le 25/11/2022

In general it was good.

Room
Location
Cleanliness
Service
95%
Sandra flores
Publié le 25/11/2022

Excellent and pleased

Room
Location
Cleanliness
Service
100%
Mirjam Knoll
Publié le 21/11/2022

Sehr angenehm, schönes Ambiente, angenehme Musik beim Kaminfeuer. Komme gerne wieder!!

Room
Location
Cleanliness
Service
100%
Sergio
Publié le 14/11/2022

¡Muy agradable! Repetiría en vuestro hotel sin dudarlo. Muchas gracias.

Room
Location
Cleanliness
Service
100%
Publié le 13/11/2022

Tudo excelente, localização, funcionários, pequeno almoço, acomodações

Room
Location
Cleanliness
Service
85%
Roberto Battaglia
Publié le 12/11/2022

Struttura centralissima (alle spalle della Cattedrale) con tanto spazio sia nelle parti comuni (sala colazione, hall, corridoi) che nella camera (armadio grande, ampia poltrona, tavolino e sedie, due finestre, specchio grandissimo sia in camera che nel bagno con due lavabi, vasca, wc in stanza a parte). Personale gentile, disponibile e qualcuno parlava anche un pò di italiano (cosa molto rara in Lussemburgo). Check in rapidissimo; Due ascensori (uno più piccolo ma gradevole in stile vintage). Pulizia buona. WI.FI. ottimo. Colazione discreta (non troppo varia e poco ricercata soprattutto per la parte dolce).

Room

Qualche accessorio era decisamente vecchio e andava cambiato (qualche porta rovinata, una tenda, delle lampade, il mobiletto del frigo bar)

Location
Cleanliness
Service

L'ultima sera acqua appena tiepida (per non dire fredda) nella doccia. Nessuno ci aveva avvertito del guasto e nessuno si è scusato!

100%
Publié le 07/11/2022

It was very pleasant. Would recommend it to my friends and family

Room

Very clean and tastefully decorated

Location

Close to all the tourist attractions

Cleanliness

Everything

Service

Very helpful

100%
Martine Maes
Publié le 07/11/2022

We hebben enorm genoten van het hotel

Room

Mooie inrichting

Location

Kan niet beter, ook erg goede bereikbaarheid met openbaar vervoer

Cleanliness

Top

Service

Bereidwillig en stijlvol

95%
Luss
Publié le 30/10/2022

Altes Hotel.. Mit charme

Room
Location
Cleanliness
Service
100%
Bella
Publié le 29/10/2022

Great place, location and hotel

Room

Clean

Location

Nice location

Cleanliness
Service
92%
Alwyn Charles
Publié le 29/10/2022

We very much liked this hotel. There was nothing to fault and we would certainly recommend it to our friends.

Room

Typical European room, spotlessly clean, nice street view, an apple from the hotel each was a nice touch and simply showed the attention to service.

Location

A few steps from the old town and pedestrian precinct. Overlooking the river valley and the original "low town", a couple if minutes from the Cathedral and the main square. Close to buses and trams.

Cleanliness

Not sure what this is asking but the room, the hotel and the entire city is very clean. I'm not aware of seeing any garbage anywhere and recycling bins are easily available city wide.

Service

Every member of staff we encountered was pleasant and helpful. We particularly enjoyed the evening reception worker, possibly because he was on duty when we arrived, but no member of staff could have been more helpful.

Bar

Very pleasant bar / lounge. Friendly and seemingly knowledgeable bar man.

100%
Publié le 29/10/2022

Friendly staff, great location, great breakfast

Room
Location
Cleanliness
Service
96.7%
Anttila
Publié le 17/10/2022

We enjoyed a lot of the hotel bit old fashioned atmosphere. Location is great just beside the wenzel tour. So many good restaurants nearby.

Room
Location
Cleanliness
Service
Bar
60%
Publié le 16/10/2022

Sehr unzufrieden über das Einzelzimmer für 2 Personen!

Room

wir hatten ein Doppelzimmer superior gebucht und bekamen ein als kleines Einzelzimmer hergerichtetes Zimmer, viel zu schmales mit zu weicher Matratze, sodass wir immer zur Mitte aufeinder rollten! Ich habe dadurch die ganze Nacht nicht schlafen können! nur 2 kleine Handtücher, nur 1 Paar Hotelpantoffeln, nur 1 Tasse für Tee, nur 1 Apfel als Willkommensgruß

Location

Zentrale Lage, Nähe zur Altstadt, Nachteil: Lage an sehr stark befahrener Kreuzung

Cleanliness

Sauberkeit seht gut, fehlende Handtücher, Tasse und Pantoffeln für 2. Person- soweit dies unter Ordnung gehört,

Service
100%
CARMINE RUGGIERO
Publié le 15/10/2022

Confortevole. Siamo stati bene nella nostra stanza Mia moglie, mia figlia ed io.

Room

Anche se alquanto vecchia come struttura la camera era grande e spaziosa

Location

La posizione Centrale dell'Albergo

Cleanliness
Service

Sempre gentili e premurosi

96%
Publié le 15/10/2022

O hotel é muito bom , bem localizado e sua equipe muito gentil. Mas em um dia ficamos sem água quente pra banho. Queixa que identificamos tb de ots hóspedes. Em um Hotel 4 estrelas isso não pode acontecer.

Room
Location
Cleanliness
Service
68%
Publié le 12/10/2022

Das Hotel Cravat scheint aus der Zeit gefallen zu sein. Es hat einen Renovierungsstau. Das Frühstück ist überteuert.

Room
Location
Cleanliness
Service
88%
Publié le 11/10/2022

Lovely Hotel with old-fashioned charm. Great location. Friendly staff.

Room
Location
Cleanliness
Service
100%
Publié le 09/10/2022

Classy hotel with good breakfast, bathrobes were nice and bathrooms new

Room

Bathrobes and towels were new.

Location
Cleanliness
Service
100%
Joel McDonell
Publié le 09/10/2022

A fantastic stay. I will be back. I will recommend to others.

Room

Perfect size for my needs. Very clean.

Location

Perfect location for travelers from afar.

Cleanliness

Very tidy and clean.