Klanttevredenheids

Note de satisfaction

90% Basé sur 500 avis

Notes moyennes

General experience during your stay 4.5/5
Room 4.2/5
Location 4.8/5
Cleanliness 4.6/5
Service 4.7/5
Price 4/5
Breakfast 4.2/5
Bar 4.4/5

Liste des avis

76%
Publié le 08/04/2024

Das Haus ist alt aber gut unterhalten

Room

Heizung nicht effizient. Bei der Befragung im Vorfeld haben wir ein Doppelbett Bestellt, aber zwei Einzelbetten erhalten.

Location
Cleanliness
Service
Bar

Teuer

100%
Publié le 05/04/2024

Very well we are satisfacted

Room
Location
Cleanliness
Service
95%
Rüdiger
Publié le 01/04/2024

Das Grand Hotel Cravat ist liebenswürdig in die Jahre gekommen. Uns hat das sehr gefallen. Dass bei einem Aufenthalt von zwei Nächten unsere Handtücher und sogar unsere Bettwäsche (!) ungefragt nach einer Nacht ausgewechselt wurden, halten wir jedoch für fragwürdig. Diese Verschwendung von Ressourcen empfinden wir in der heutigen Zeit als nicht nachhaltig und vollkommen unnötig.

Room

Den Charme der 1960er Jahre mögen wir sehr. Einige Details im Bad sollten aber doch dringend gerichtet werden: der Handtuchhalter bricht beinahe aus der Wand, die Ablage hängt schief, der Fön ist nicht mehr zeitgemäß.

Location

Die Lage des Grand Hotel Cravat ist absolut top! In der Oberstadt, alles fußläufig erreichbar. Bushaltestelle zum Bahnhof und zu den P+R-Parkhäusern fast direkt vor der Tür.

Cleanliness
Service
45%
Carmen
Publié le 31/03/2024

Bad customer service. They didn’t solve our problem and be ungry because we wrote by booking

Room
Location
Cleanliness
Service
92%
Publié le 28/03/2024

Alles war mit kleinen Abstrichen ( Bad und Frühstück) sehr in Ordnung.

Room
Location
Cleanliness
Service
Bar

Toller Barkeeper und sehr kreative Drinks.

70%
Publié le 27/03/2024

Satisfaisante, chambre propre

Room
Location
Cleanliness
Service
100%
Publié le 21/03/2024

calme, propre, amabilité du personnel

Room

Très calme

Location

centre ville

Cleanliness
Service
100%
Ahmed kadhim
Publié le 20/03/2024

Très bien, j’aime beaucoup le style élégant « rétro » - on sent que l’hôtel devait être une place forte pour diplomate Bon service Une maison avec personnel très rigoureux

Room
Location
Cleanliness
Service
100%
Publié le 19/03/2024

Great place Great staff

Room
Location
Cleanliness
Service
95%
Frank Troya
Publié le 19/03/2024

Great. Room was too hot. No ventilation whatsoever.

Room

Too hot.

Location

Perfect

Cleanliness

Perfect

Service
100%
Publié le 18/03/2024

Very enjoyable from start to finish. An unusual touch was a daily addition of fresh apples in our room.

Room

The room was exactly as described by the hotel

Location

Ideally located for public transport, local shops & visitor attractions

Cleanliness

No problems identified

Service

Polite, friendly & helpful

85%
Publié le 18/03/2024

Es ist sehr schön, in so einem traditionsreichen Haus übernachten zu können!

Room
Location
Cleanliness
Service

Wir waren sehr zufrieden mit dem Empfang durch Ihren Hauptportier. Allerdings war die Behandlung durch den Sonntagsportier (17.3.) sehr verbesserungsbedürftig. Wir verstehen nicht, dass unsere Kreditkarte bei der Anreise mit einer 250-Euro-Kaution belastet wurde und wir erst auf mehrmaliges Nachfragen am Sonntag (und erst nach einer „Kontrolle“ unseres Zimmers) eine Rückerstattung dieser Kaution erfolgte. Auch das haben wir noch in keinem Haus erlebt…

95%
Publié le 16/03/2024

muy buena la experiencia en general

Room

La ducha muy antigua

Location
Cleanliness
Service
90%
Publié le 10/03/2024

A good experience, well located and comfortable room. Only comment is that keeping a deposit of 250 euros is outdated and not the practise anymore in modern hotels.

Room
Location
Cleanliness
Service
100%
Ingrid
Publié le 09/03/2024

Sehr gut gefallen komme wieder

Room
Location
Cleanliness
Service
95%
Petr Sojka
Publié le 29/02/2024

Old school hotel with excellent location and good staff. It is a pity for some of the facilities that would deserve to be replaced.

Room

Nice big room, but old TV, difficult to adjust lights, some electrical outlets didn't work (but I didn't have time to deal with it). The view from the room was not great.

Location
Cleanliness
Service
88%
Barbara
Publié le 23/02/2024

Very satisfying. An excellent location.

Room

Overall, size view etc was great. However the bath needs either re- enamelling or replacing.

Location
Cleanliness
Service

A great team. But the argument in the breakfast room should have been dealt with away from other guests.

Bar
60%
Publié le 22/02/2024

I will not book this hotel again.

Room

It was clean but very old bathroom

Location
Cleanliness
Service

We had problems getting back our deposit.

95%
Publié le 19/02/2024

Wir sind sehr zufrieden mit unserem Aufenthalt.

Room

Das Wasser fließt nicht aus dem Waschbecken

Location

Einfach central.

Cleanliness
Service
100%
Publié le 19/02/2024

Très satisfait et très sympa

Room
Location
Cleanliness
Service
90%
Jolande
Publié le 14/02/2024

Mooi hotel en locatie wij komen hier bij u hotel zeker terug

Room

Mooi uitzicht fijne bedden en douche

Location
Cleanliness
Service
100%
Natalie
Publié le 05/02/2024

Wonderful stay thank you!

Room
Location
Cleanliness
Service
90%
Publié le 05/02/2024

Très bel hôtel, proche centre ville a 20 minutes à pied de la gare. Par contre, la chambre au premier étage est très bruyante et on entend les voisins. C'est moins cool quand on veut se reposer.

Room

Très belle chambre, grande, bien entretenu. Je mets 3 car mal isolée, bruyante. On entend les bruits de la rue et les voisins.

Location
Cleanliness
Service
96%
João
Publié le 05/02/2024

Foi muito bom, o hotel é um pouco antiquado mas os quartos são grandes, a localização é excelente e os funcionários muito prestáveis.

Room
Location
Cleanliness
Service
Bar
92%
Adrian
Publié le 04/02/2024

Einwenig in die Jahre gekommen, aber sehr schön und tolles Amibiente

Room
Location
Cleanliness
Service
Bar
95%
Publié le 04/02/2024

Ein in die Jahre gekommenes grand Hotel mit viel Charme

Room
Location
Cleanliness
Service
100%
Publié le 29/01/2024

Good, as expected, recommended

Room
Location
Cleanliness
Service
90%
Publié le 28/01/2024

Összességében a hotellel elégedettek voltunk.

Room

A berendezések eléggé használtak, több fejlesztésre, állagmegóvásra és fejlesztésre lenne szükség

Location
Cleanliness
Service
95%
Le Page
Publié le 26/01/2024

C'était mon 2ème séjour dans votre établissement. Je reviendrai très volontiers.

Room

Dommage qu'il n'y avait de chambre avec douche disponible. Baignoire hélas non anti décapante.

Location

Hôtel idéalement situé par rapport au centre-ville.

Cleanliness
Service

Toute l'équipe était charmante tant à la réception qu'en salle le matin lors du petit-déjeuner.

95%
Ilaria
Publié le 22/01/2024

Amazing stay, very central position and great breakfast!!!

Room

A bit small but clean

Location

Amazing ,we could see the sunset

Cleanliness
Service

Everyone very friendly, helpful and kind

90%
Mario
Publié le 20/01/2024

Buono, considero assurda la cauzione di 250€ a iniziò soggiorno… mai capitata una cosa del genere …

Room
Location
Cleanliness
Service
92%
Maria
Publié le 14/01/2024

Ubicación excelente, cerca de todos los sitios turísticos y de las paradas del bus y tranvía para poder ir al aeropuerto. Lo cual es muy conveniente. El hotel tiene el encanto de su decoración clásica. Nuestra habitación era muy espaciosa. El desayuno bueno lo cual es una ventaja en una ciudad donde los precios son algo caros. El personal muy amable, tuvimos una situación peliaguda en el hotel y la dirección del hotel enseguida puso de su parte para resolverla satisfactoriamente. Por decir algún punto de mejora, igual sería modernizar el sistema de llaves 🔑 de las habitaciones y el tipo de almohadas. Muchas gracias por todo.

Room

Mejoraría las almohadas y las llaves para acceder a la habitación por método más moderno.

Location

Al lado de todos los puntos de interés y del transporte público.

Cleanliness
Service

Personal amable y atento.

Bar

Lugar acogedor, personal atento, precios razonables acorde al resto de la ciudad.

100%
Enrique
Publié le 12/01/2024

Very good, te location is perfect

Room
Location
Cleanliness
Service
70%
Serge Merdjan
Publié le 12/01/2024

Bonne situation, très bon en général. Très mal dormi à cause du lit trop petit, mes pieds étaient dans le vide. Lors de la réservation j’ai demandé (il y avait le choix) un grand lit double, j’ai reçu un retour que c’était sous réserve de disponibilité ce que je comprends. L’hôtel était très peu fréquenté et on n’a malgré tout pas accepté ma demande. Je viens souvent à Luxembourg pour le travail et via une promotion je suis venu chez vous, à cause de cela je n’y viendrai malheureusement plus car je n’ai pratiquement pas dormi. Dommage car le reste m’a plu.

Room

Taille du lit

Location
Cleanliness
Service
95%
Publié le 08/01/2024

I am very pleased with a hotel, only in the bathroom tile floor is very cold, would like slippers

Room
Location
Cleanliness
Service
95%
Uta Husfeld
Publié le 07/01/2024

sehr höfliches und zuvorkommendes Personal, grosses geräumiges Zimmer war sehr angenehm, grosse Auswahl am Frühstücksbüfett, Frühstücksraum geschmackvoll eingerichtet und die Musik im Hintergrund war sehr entspannend.

Room
Location
Cleanliness
Service
100%
Nijland
Publié le 04/01/2024

Very good and relaxed stay. We will visit again

Room

Very nice and clean room, good shower and to our surprise every day a fresh apple

Location

In the middle of the city cebtre with a beautiful view

Cleanliness
Service
95%
Publié le 03/01/2024

Very good. I really enjoyed my stay at the Hotel which is situated at the centre of Luxembourg.

Room

The TV was not working. The remote control needs to be replaced.

Location

Very close to Transport network and many historic places are within walking distance.

Cleanliness
Service
80%
Publié le 03/01/2024

Gut gefallen , Lage sehr gut

Room
Location
Cleanliness
Service
90%
Mel
Publié le 26/12/2023

Satisfied,staff were friendly and helpful the site is close to everything.

Room
Location
Cleanliness
Service
80%
Katrin Frank
Publié le 23/12/2023

Altbacken aber nette Atmosphäre

Room

Etwas alt aber sehr sauber

Location

Total zentral

Cleanliness

Gut aber sehr langsames WLAN

Service

Nett

Bar

War teuer

85%
Publié le 19/12/2023

Hotel céntrico,bien comunicado y accesible caminando a todos los puntos de interés. Teníamos un mercadillo navideño enfrente que veíamos justo desde la habitación. Muy limpio, amplio y cama muy confortable. Habitaciones un poco obsoletas para el precio de la habitación.

Room
Location
Cleanliness
Service
90%
Publié le 18/12/2023

It was great location.

Room
Location
Cleanliness
Service
100%
Publié le 17/12/2023

Bei meinen nächsten Besuch in Luxemburg möchte ich auf jeden Fall wieder im Grande Hotel Cravat nächtigen.

Room

Sehr schöne und nostalgische Ausstattung, fantastischer Ausblick aus dem Zimmer

Location

Sehr zentral und trotzdem nicht zu laut.

Cleanliness

Keine Beanstandungen

Service

Vom Empfang bis zum Frühstück und auch das Reinigungspersonal,alle sehr sehr freundlich und höflich.

88%
lallement
Publié le 16/12/2023

bon séjour mais un peu déçus par la chambre car mal insonorisée par rapport à la rue et à la chambre voisine ; peu de gel douche à dispo de plus...une bouteille d eau offerte à l arrivée aurait été bienvenue également.

Room

un peu bruyante

Location
Cleanliness
Service
Bar
84%
Publié le 15/12/2023

It was the last stop on our two week visit to Europe and was a nice finish to the trip.

Room

Updating the hairdryer would be great.

Location
Cleanliness
Service

We stopped at the desk and asked for information about what would be good to see and do while we were there. We were told to go to the Visitors Center because he had no idea. Really?! Wow! The front desk should really be an ambassador for your city!

Bar
95%
Margaret
Publié le 15/12/2023

Pleasant stay. Great location, extremely clean room.

Room

I had door in my room to the next room, instead of wall. It's not comfortable and do not let me feel 100% feel safe.

Location
Cleanliness

Perfect clean! Great room service

Service

Greetings to Brasilian waiter who is working this week on breakfast service shift.

95%
OMER ANATOT
Publié le 14/12/2023

VERY GOOD! ROOM WAS BIG AND CLEAN - BREAKFAST TASTY

Room

TV NOT COMFORTABLE - ADD NETFLIX

Location
Cleanliness
Service
100%
Zuelmy
Publié le 11/12/2023

Excelente, para repetir

Room

Muy cómoda y con muchos detalles.

Location

En pleno centro

Cleanliness

Limpio hasta mas no poder

Service
80%
Publié le 11/12/2023

Great location, good room, staff need some retraining on hospitality.

Room
Location
Cleanliness
Service

Room wasn't ready for quite a few guests until around 1545. Man at the desk did a poor job of communicating. Some kind of compensation should've been offered, like a free drink.

Bar
100%
Line Pitt
Publié le 11/12/2023

Charming and cozy hotel. Friendly staff. Clean room.

Room
Location
Cleanliness
Service
90%
Susana Mafra
Publié le 11/12/2023

Boa estadia! Funcionários atenciosos e hotel bonito e muito bem localizado.

Room

O charme clássico da decoração. A atenção aos pormenores.

Location

Mesmo no centro histórico. Perto de tudo a pé.

Cleanliness
Service

Sempre disponíveis e atenciosos.

96%
Stuart Pearson
Publié le 05/12/2023

Excellent place to stay near the cathedral lift to old Grund and Christmas markets

Room

Large roomy room

Location

Bang in the middle of the Christmas markets

Cleanliness
Service

5 star plus

Bar

Excellent staff beer pump playing up

90%
Publié le 03/12/2023

Tres bon sejour. Bel endroit.

Room
Location
Cleanliness
Service
100%
Fatima
Publié le 02/12/2023

A wonderful experience.

Room
Location
Cleanliness
Service
100%
Publié le 02/12/2023

Our stay was lovely. The Grand Hotel Cravat is well located in the city of Luxembourg. Our room was very pretty with a beautiful view.

Room
Location

Loved the view of the Christmas market.

Cleanliness
Service
85%
Publié le 25/11/2023

It was ok, and would have been much better had I had a room with a window to outside.

Room

The room didn’t have a window to the outside, just a shaft. The room was too warm, and I didn’t feel like I could get any fresh air.

Location
Cleanliness
Service
95%
Publié le 23/11/2023

loved it. Receptionnist got a bit nervous when I took too long in the toilets on the first floor, my room wasn't ready yet. It's truen, I took a long time, but no reason to get nervous.

Room

loved it.

Location

excellent, perfect

Cleanliness

nothing to say

Service
100%
Jane Masterson
Publié le 21/11/2023

We had a lovely visit and would happily stay here again.

Room
Location
Cleanliness
Service
88%
David Roberts
Publié le 17/11/2023

I loved the decor of the hotel, but it may not be to everyone's taste. Some may find it old-fashioned. It is comfortable and full of character. I found the lounge area a little cluttered with displays ( intersting as they were) about the history of "Cravat". They hid the features of the room. Is this display remporary?

Room

Comfortable rooms. However the shower is very awkwardly placed and pretty useless.

Location

Some room facing the street can be noisy.

Cleanliness

Good, regular servicing.

Service

Helpful. Replacement of non-allergic pillows and duvet was strighforward.

Bar

Good service.

90%
Publié le 14/11/2023

L'hôtel CRAVAT est un peu vieillot. Même si les chambres sont impeccables, elles auraient vraiment besoin d'un peu de modernisation. L'hôtel "un peu dans son jus" lui donne un charme désuet acceptable pour un week-end. Le personnel est sympathique et très efficace.

Room
Location
Cleanliness
Service
80%
Publié le 13/11/2023

J'ai bcp aimé la préservation du style 50, la localisation et la propreté. Je regrette que le service ne soit pas plus chaleureux. Il faudrait allonger les horaires du petit déjeuner , surtout le week-end.

Room
Location
Cleanliness
Service

Très inégal. Les femmes de chambre étaient très bien, le personnel de la salle de petit déjeuner bcp moins. Les concierges inégaux de très bien à mal aimable

Bar
100%
Angeliki Bintoudi
Publié le 07/11/2023

Amazing: Location, quality of services, the staff, breakfast, the size of the room, the enormous bathroom, the super comfy mattress. All top notch! Elegance from another century. Improvement points: Some of the infrastructure is old and tattered (e.g. doors, tiles etc). Some renovation would be good,

Room
Location
Cleanliness
Service
100%
Publié le 02/11/2023

Great place to stay in Luxembourg!

Room
Location
Cleanliness
Service
75%
Publié le 01/11/2023

purtroppo a parte la cortesia del personale e la colazione tutto il resto non è un buon ricordo soprattutto la richiesta di cauzione di 250 eu dopo aver gia effettuato il pagamento non indicata in nessun modulo precendentemente, non avrei scelto il vostro hotel se l'avessi saputo prima

Room

arredamento, isolamento acustico delle camere e finestre

Location
Cleanliness
Service
100%
Publié le 24/10/2023

Excellent, great location, amazing corner bedroom

Room
Location
Cleanliness
Service
85%
Guillermo juarez
Publié le 22/10/2023

Muy bien la estancia

Room
Location
Cleanliness
Service
100%
FERNANDA
Publié le 16/10/2023

Really good experience!

Room

Good size and very confort bed

Location
Cleanliness
Service
Bar
60%
Publié le 16/10/2023

sehr zentral, aber leider viel zu teuer für was anbietet, nicht genau 4* hotel

Room
Location
Cleanliness
Service
100%
Publié le 11/10/2023

Der Aufenthalt bei ihnen war perfekt. Man sah dem Hotel allerdings an, das es einen kleinen Renovierungsstau gab. Wir haben uns trotzdem sehr wohlgefühlt und das Personal war absolut freundlich und aufmerksam.

Room
Location
Cleanliness
Service
100%
Elizabeth Stoll
Publié le 10/10/2023

A wonderful and lovely hotel with kind and courteous staff. I will return next time I am in the area. Top notch!

Room
Location
Cleanliness
Service
100%
Publié le 08/10/2023

Wonderful. Perfect location

Room
Location
Cleanliness
Service
96%
Magne Chr Eidevik/Norway
Publié le 02/10/2023

If you like tonstay in a hotell with central location and with soul you should choose Cravat.

Room
Location
Cleanliness
Service
Bar
75%
Publié le 30/09/2023

We had a great stay!

Room

Very small room difficult to move around the furniture

Location

Located right in the city close walking distance to everything. Very convenient.

Cleanliness

Nice and clean. Robes were very nice to have in the room

Service

Staff was pleasant and helpful.

95%
Alexandra Theissen
Publié le 25/09/2023

Grandhotel mit Charme und Stil, könnte an einigen Stellen etwas renoviert werden ( Türen unten der Lack), freundliches Personal und sehr gutes Frühstück mit großer Auswahl. Die Lage ermöglicht viel zu Fuß zu erkunden.

Room
Location
Cleanliness
Service
75%
MHE Hermans
Publié le 24/09/2023

So above. Some good things but overall I was disappointed and considered the value for money low.

Room

Great sheets but....... very very noisy (outdoor as well as other rooms), chair very hard, no aircon, very poor internet connection. A curtain for the shower is not what one would expect for the price

Location

Just close to many important things.

Cleanliness
Service
90%
Jan Soper
Publié le 24/09/2023

Fa Gaston experience but very frustrating with the door in my room. I was u able to open it with the key land had to get the staff to open it each time. This was time wasting for the staff and myself despite them coming up very promptly - this needs to be addressed

Room
Location

Close to old town and other places to go

Cleanliness

Everything is close

Service

Great service

40%
Publié le 23/09/2023

Ouderwets en gedateerd hotel, geen airco, bericht krijg je pas als gereserveerd hebt. Ligt in lawaaierig gebied dus ramen open niet echt optie

Room
Location
Cleanliness
Service
95%
Fadi Hamoui
Publié le 20/09/2023

The experience was great. I had an amazing time. I wish I could stay there for a longer time, but the high price was a bit of a restriction. One thing about the room, which I mentioned to the reception was about the sink in the room, which wasn't working properly.

Room
Location
Cleanliness
Service
95%
Goran
Publié le 19/09/2023

Staff great Position top

Room
Location
Cleanliness
Service
84%
Publié le 17/09/2023

Tolle sehr zentrale Lage

Room
Location
Cleanliness
Service
Bar
80%
Grace
Publié le 11/09/2023

We had a lovely stay - the hotel was neat and well appointed, the room lovely and big and comfortable.

Room
Location
Cleanliness
Service
80%
Publié le 10/09/2023

Sfeervol hotel. Mooie kamers en vriendelijke bediening.

Room

Mooie achone kamer

Location

Midden in jet centrum. Ondanks dat was het niet luidruchtig.

Cleanliness

.

Service

Erg vriendelijk en behulpzaam

75%
Eveline Lang
Publié le 08/09/2023

Mehr Pflege mehr Renovation und freundliches Personal

Room

Das Bett war bequem grosse Räume und das Bad riesig aber renovierungsbedürftig

Location
Cleanliness
Service

Wir kamen spät Abends an. Der Herr an der Rezeption war sehr nett. Beim Check Out wurde unfreundlich nach dem Namen gefragt, dann mussten wir den Schlüssel abgeben und der Rezeptionist meinte , setzen er müsse zuerst das@Zimmer kontrollieren und dann gibt's das Depot retour. Kalt unfreundlich unmotiviert. Das Hotel wäre wunderschön wenn man es pflegen und renovieren würde. Für diesen Zustand 250.- Depot zu verlangen ist schon sehr speziell.

100%
Patrizia Golferini
Publié le 06/09/2023

Ottimo soggiorno! Staff gentilissimo! Ambiente pulito e ben organizzato. Ottima colazione

Room
Location
Cleanliness
Service

Eccellente

45%
Publié le 04/09/2023

We had good time except of time on your reception

Room

Very old facility

Location

Good location

Cleanliness

Ok

Service

Completely not exapt

95%
Dorin Vasilescu
Publié le 31/08/2023

Satisfied! We will return here if we visit Luxembourg in the future.

Room
Location
Cleanliness
Service
95%
Publié le 27/08/2023

Very nice, great breakfast and beautiful breakfast-room.

Room
Location
Cleanliness
Service
100%
rienk
Publié le 26/08/2023

very good! and a very good service

Room
Location
Cleanliness
Service
90%
Publié le 26/08/2023

Location was great. Staff amazing. Breakfast room really nice.

Room
Location
Cleanliness
Service
75%
Chris
Publié le 26/08/2023

Didn’t sleep much. No air conditioning so tried to leave the windows open during the night. It’s extremely noisy with constant traffic, delivery trucks, construction etc so sleeping was impossible

Room

Very dated accommodation.

Location

Very central, easy access to everything

Cleanliness
Service
95%
Zitlalkoatl Mesino Acosta
Publié le 25/08/2023

Muy buena opción para alojarte en Luxemburgo, el hotel cuenta con una ubicación perfecta las habitaciones son amplias y están muy limpias,el personal es muy atento y de muy buen trato. Sin lugar a duda regresaría en mi próxima visita a Luxemburgo

Room
Location
Cleanliness
Service
100%
Publié le 23/08/2023

We were more than happy to stay at Grand Hotel Cravat and will definitely come again

Room

We have asked for the room with balcony and got it

Location

Calm and safe

Cleanliness
Service
100%
Publié le 22/08/2023

Fantastic hotel with lots of charm located right in the heart of the city. It was really warm and humid during our stay so having a fan in the room helped slightly.

Room

Great size and view from the 3 windows was fantastic

Location

Right in the centre of the city

Cleanliness
Service

Front desk staff very friendly and helpful

100%
Hana
Publié le 21/08/2023

Everything was great until 4.30am when some people decided to have a disco on the street in front of the hotel 😅

Room
Location
Cleanliness
Service
95%
Jodi Ralston
Publié le 17/08/2023

A very quaint hotel in the heart of the city.

Room

We had a corner room with a view over the park. The rooms are very bright and clean. The bathrooms are a bit small.

Location
Cleanliness
Service

The staff answered all of our questions.

100%
Anto
Publié le 17/08/2023

Excellent service, big room, very good breakfast. Great location of the hotel, super close to the centre

Room
Location
Cleanliness
Service
75%
Publié le 15/08/2023

it was very pleasant in the hotel. we especially liked the ambiance of the breakfesr room

Room
Location
Cleanliness
Service
90%
Shirley
Publié le 09/08/2023

Pretty good! I definitely would come back

Room

The beds and pillows could be more comfortable, and the wifi connection could be better too.

Location

So close to everything, right in front of a parking lot and the view is great from the hotel

Cleanliness
Service
75%
Publié le 09/08/2023

An older hotel with fantastic location.

Room
Location
Cleanliness
Service

Concierge was not welcoming on arrival, all he wanted was a safety deposit in case we steal all the minibar.

90%
Publié le 07/08/2023

it was very pleasant and a great place to stop over for a night

Room

clean and a great view!

Location

very close to shops and restaurants

Cleanliness
Service
75%
Publié le 02/08/2023

Had meer verwacht. Oud bollig allemaal.

Room

Het bed was niet comfortabel.

Location
Cleanliness
Service
70%
Publié le 28/07/2023

It didn’t answer to our expectaions.

Room

The site, the bed.

Location
Cleanliness

Paint and repair the wood in thebathroom

Service

When we leeft the receptionist had little attention for us. Didn’t ask how was our stay, was on the phone while hellping us.

100%
Publié le 28/07/2023

excellent séjour au Luxembourg !

Room
Location
Cleanliness
Service
100%
Irina
Publié le 26/07/2023

Très bien.Les petit-déjeuners sont très bons

Room
Location
Cleanliness
Service
95%
Publié le 24/07/2023

Great localisation. Nice wiev from room.

Room

Spacious room, with bathtube.

Location
Cleanliness

You can see that hotel is a little bit old, but room was clean.

Service
100%
Publié le 18/07/2023

J'ai fortement apprécié mon séjour au Grand hôtel Cravat pour son confort et son standing, ainsi que son emplacement idéal dans le centre-ville.

Room
Location
Cleanliness
Service
100%
Publié le 14/07/2023

Perfect. The hotel and staff are wonderful

Room
Location

Best location

Cleanliness
Service

Very helpfull all around

Bar
100%
Publié le 08/07/2023

We had a most enjoyable stay. Everything about the hotel was superb. Would definitely stay again.

Room
Location
Cleanliness
Service

Extremely pleasant and helpful. Front desk staff greeted us warmly.

85%
Publié le 30/06/2023

The experience was good in overall. The hotel is making good impression, however rooms would require refurbishment in modernization in my opinion. Breakfast, staff and localization are superb!

Room

modernise rooms not the whole hotel but just rooms

Location
Cleanliness

Generally 5 points but due to age of funitures and bathroom impossible to have better conditions.

Service
85%
Publié le 26/06/2023

Alte Pracht- konfuser Stilmix - sollte dringend modernisiert werden!

Room

Dusche einbauen

Location

Zentral

Cleanliness
Service
90%
Publié le 22/06/2023

Worth a visit to decide whether you like the ambience or not. The only thing missing for me was a piano.

Room

Shabby - part of the charm - but also big!

Location

Could not be more central.

Cleanliness
Service

You don't get this level of customer attitude in Western Europe anymore... very rare. Chapeau bas!

65%
Ian
Publié le 20/06/2023

Somewhat disappointing to be honest. Aside from the issues with the room I found the city itself dirty and neglected. Lots of graffiti and your monuments were not given the respect they deserve. Vagrants and people skateboarding on the steps of the cathedral was also not ideal

Room

The air conditioning system should work

Location

Noisy

Cleanliness
Service
84%
George Codd
Publié le 19/06/2023

Fantastic hotel in a brilliant location. Everyone was very friendly and the room was really comfortable and the balcony was a great surprise.

Room

Great view over the valley, comfortable bed and huge bathroom. Very quiet in general

Location

Short walk from the bus stop to / from the airport and everything else in the city

Cleanliness

Hotel in general and all furnishings were really clean and well looked after.

Service

Everyone was really friendly and spoke good English.

Bar

Decent beer selection.

100%
Publié le 17/06/2023

Excellent!! Would definitely recommend this hotel!!

Room

The view, the cleanliness, the location

Location
Cleanliness
Service

awesome staff!!… pleasant, friendly and helpful

90%
MCS
Publié le 16/06/2023

dommage qu'il n'y ait pas d'airco! mais c'est vrai qu'il n'y a pas canicule toute l'année, l'expérience aurait donc été différente à une autre saison

Room

le conditionnement d'air n'aurait pas été superflu ...

Location
Cleanliness

propreté impeccable

Service
92%
Publié le 16/06/2023

Gute Lage, Zimmer sehr sauber. Es fehlt allerdings eine Klimaanlage oder zumindest die Möglichkeit die Fenster Abends und Nachts auf zu machen. Dies war mit den Lampen direkt vor den Fenstern und den Mücken die davor flogen eher bedingt möglich. Dadurch war das Zimmer extrem warm in der Nacht. Toll sind die Rollos, die den Raum komplett abdunkeln.

Room

Mückengitter vor den Fenstern damit man bei Hitze auch abends/ Nachts die Fenster öffnen kann.

Location
Cleanliness
Service
Bar
100%
Sunil Wason
Publié le 14/06/2023

A very comfortable & memorable experience

Room
Location
Cleanliness
Service
85%
Berger
Publié le 13/06/2023

Wenn die Ruhestörung nicht gewesen wäre, gutes Hotel mit gutem Peis-Leistungsverhältnis. Störung wurde vorbildlich von Herrn Cravat und seinem Team gelöst.

Room

Sauber aber z.B. die Badewanne ist naja. Keine Klima.

Location

Innenstadtlage perfekt. Aber Achtung: liegt direkt an einem Eventplatz. Wenn da was los ist, ist es sehr laut.

Cleanliness

Für ein bis zwei Nächte ok.

Service

Mitarbeiter top.

90%
Publié le 08/06/2023

The hotel is ideally situated. It is older than most of the nearby hotel options and probably needs a facelift. It provides a comfortable and pleasant base for an immediate strill into the centre of town nonetheless...

Room
Location

Superb central location.

Cleanliness
Service
70%
Helmut Feindt
Publié le 05/06/2023

Das Hotel ost renovierungsbedürftig. Ich hatte ein Zimmer, welches aus den 60er Jahren zu stammen scheint.

Room
Location
Cleanliness
Service
100%
Publié le 04/06/2023

The sat at the hotel was excellent

Room

excellent

Location

excellent

Cleanliness

excellent

Service

excellent

100%
Jes Damsted
Publié le 02/06/2023

Wery good Experience

Room

Good view, clean, good room

Location

I the middel off Luxembourg 🙂

Cleanliness
Service

Helpfull with orddeling taxi and so on

85%
Kalpana Shah
Publié le 02/06/2023

If not for the other room it was very good.

Room

We had 2 rooms. One room on the 2nd floor was a corner room with a fantastic view overlooking the square. The main problem with this room was there was no AC, which was terrible as at night there were so many insects that you could not open a window and it was very hot in the room. I would otherwise give this room a 5 rating The other room, however, was not great. The carpets were old the furniture tattered, the bathroom had a double sink with one full of water that clearly did not work. The door in the bathroom was broken. I would give 1 rating for that room, therefore overall I have given a 3.

Location

Brilliant location. Close to everything

Cleanliness

Fine

Service

Very friendly. Listened and did what they could but could not give us a better room for the one that was so bad.

85%
L
Publié le 31/05/2023

Nice hotel but very bad experience of the restaurants and their staff around the neighbourhood.

Room
Location
Cleanliness
Service
92%
Publié le 29/05/2023

vengo da tantissimi anni, e tornero', ma visto il costo della camera, sarebbe opportuno che tutto fosse funzionante (invece di preoccuparsi di bloccare Eu 250,00 per potenziali danni ad un cliente di lunghissima data)

Room
Location
Cleanliness
Service
Bar
85%
Sergei
Publié le 25/05/2023

More or less good, not brilliant because of poor breakfast.

Room
Location
Cleanliness
Service
100%
Christina
Publié le 22/05/2023

Staff was very accommodating when there was confusion over my booking. Cute rooms and excellent location!

Room
Location
Cleanliness
Service
100%
Johannes
Publié le 15/05/2023

Sehr schöne Mischung aus modern und alt.

Room
Location
Cleanliness
Service
100%
M V
Publié le 12/05/2023

Beautiful elegant hotel with perfect service

Room

Lots of perfectly organised space

Location
Cleanliness

Beautiful old fashion chic in the positive sense

Service
85%
Publié le 02/05/2023

See comments noted above.

Room
Location
Cleanliness
Service
80%
Publié le 20/04/2023

nice clean hotel, friendly staff, some technical problems in room

Room

refrigarator didn't work, airco unclear how to operate, strong box didn't work

Location

closeness to city, view

Cleanliness
Service

very good service at frontdesk

Bar
90%
Publié le 18/04/2023

Good experience. Friendly staff, wonderful breakfast.

Room

Slightly dated but comfortable and clean.

Location
Cleanliness
Service
100%
Publié le 16/04/2023

Superbe équipe Très accueillante service au top Je recommande cette adresse

Room
Location
Cleanliness
Service
Bar
95%
Lancin B.
Publié le 15/04/2023

Agréable et sans soucis.

Room
Location

Localisation en plein centre ville, belle vue et proche de tout.

Cleanliness
Service
95%
Publié le 15/04/2023

Excellent, location was perfect for what we wanted to see in Luxembourg. Very close to public transportation to take us back to the railway station to continue our journey.

Room

The vintage charm

Location

The location was perfect

Cleanliness

The room was clean and well maintained and serviced daily

Service

Staff were very friendly and helpful

100%
Eser Kaygusuz
Publié le 12/04/2023

Allgemeiner Eindruck ist sehr gut. Schön geräumige und saubere Zimmer, nettes Personal und das Hotel ist direkt im Zentrum. Kann ich auf jedem Fall weiterempfehlen. Nur das Frühstück könnte besser/vielfältiger sein (z. B. ein besser Kaffee, grössere und bessere Auswahl an Käsesorten + verschieden Optionen von Eiern = nicht nur Rührei). Aber abseits des Frühstücks, was nicht schlecht ist, nur besser sein könnte; habe ich nichts zu bemängeln. Schönes Hotel. Kann ich weiterempfählen👍

Room
Location
Cleanliness
Service
100%
Publié le 11/04/2023

Super ... à y aller je recommande

Room
Location
Cleanliness
Service
100%
Anatol
Publié le 10/04/2023

War ein sehr schöner Ausflug! Vielen Dank!

Room

Die Zimmer waren sauber und warm! Die Betten sehr bequem!

Location

Die Lage ist Top! Mitten in der Stadt, aber trotzdem war es ruhig in der Nacht!

Cleanliness
Service

Die Mitarbeiter sehr nett! Danke für den Tip bezüglich Parkplatz!

100%
Louis
Publié le 08/04/2023

Très agréable, emplacement idéal pour la visite de la ville.

Room

Chambre spacieuse

Location
Cleanliness
Service
90%
Publié le 04/04/2023

Expérience Satisfaisante

Room

Améliorer la décoration et le style

Location

Plein centre

Cleanliness
Service
100%
Publié le 28/03/2023

Very nice style and good location

Room

Spatious and big window

Location

Perfect

Cleanliness
Service
100%
Nicoletta
Publié le 27/03/2023

The location is superb. The rooms are very well equipped and of good size. Very comfortable bed and excellent double glazing protecting from noise from the busy area. I appreciated complimentary fruit upon my arrival. The staff was great and very helpful. A large variety of choices at the breakfast buffet. Some more lactose-free options would be welcome for someone like me who is intolerant.

Room
Location
Cleanliness
Service
84%
Publié le 26/03/2023

Excellente sauf une réservation toujours bloquée sur notre carte inutilement

Room
Location
Cleanliness
Service
Bar
100%
Publié le 17/03/2023

Muy a gusto para disfrutar de dos dias en Luxemburgo acceso y muchas posibilidades

Room

La amabilidad de los empleados

Location

En el centro

Cleanliness
Service
Bar
100%
Cleonice
Publié le 16/03/2023

A very tradicional and charming hotel very well located

Room

Very comfortable

Location

Near everything

Cleanliness

No comments

Service

Very Nice staff

90%
Diego
Publié le 04/03/2023

Excellent. Fully recommend to stay there again.

Room
Location
Cleanliness
Service
95%
Davis Martin
Publié le 26/02/2023

I have stayed at this hotel since 1973, and will continue to do so. The owner takes great care to maintain this historic property. A disappointment was that the bar was closed due to a staffing issue.

Room
Location

Within walking distance to my office and most destinations for me.

Cleanliness
Service
95%
Damien
Publié le 16/02/2023

Hôtel agréable dans un style volontairement rétro, personnel à l'écoute et accueillant.

Room

Chambre confortable, dotée d'un balcon. Un bémol sur l'isolation de la chambre où l'odeur du tabac d'un voisin fumeur passait par la conduite d'aération de la salle de bains.

Location

Emplacement idéal

Cleanliness

Chambre très propre et bien équipée.

Service

Personnel courtois, accueillant et très disponible.

100%
Susan Riley
Publié le 07/02/2023

We are already planning to come here again.

Room

Very large airy room with a lovely view. Clean and spacious bathroom, comfortable fittings.

Location

Handy for the buses and very central for both the Haute Ville and the areas over the river.

Cleanliness
Service
Bar
100%
Konstanze Betz
Publié le 04/02/2023

Sehr gutes Preis/Leistungsverhältnis und Lage. Wunderbares Frühstück und Service. Gerne wieder!

Room
Location
Cleanliness
Service
80%
Publié le 31/01/2023

Très bien sauf la déception du petit déjeuner

Room
Location
Cleanliness
Service
Bar
80%
Publié le 27/01/2023

Comfortable, but the bathroom it is little hold faction.

Room
Location
Cleanliness
Service
100%
Alifta Ariestiwi
Publié le 23/01/2023

Very nice hotel and well recomended. Very close distance to everything that are recomended to see in surrounding area.

Room

It's bigger than expected and very clean

Location

Very close to city center and the view is great from the room

Cleanliness

Although the furniture is old, but it's neat, clean and well managed. Feels like going to timespace stay in luxury hotel in the 80's

Service

Very helpful

60%
Publié le 21/01/2023

Très déçu. Ce nest pas un 4 étoiles. A peine 2

Room

Enlever la moquette et besoin dun très gros rafraîchissement

Location
Cleanliness
Service
100%
AbdulHalim Behebehani
Publié le 09/01/2023

Very good nice decorated friendly staff

Room
Location
Cleanliness
Service
90%
Publié le 04/01/2023

Piacevole e confortevole, il personale gentile e disponibile

Room
Location

Praticamente in centro città

Cleanliness
Service
95%
Publié le 02/01/2023

Ubicación perfecta Habitación limpia Desayuno perfecto Mobiliario muy usado Cambiaría la declaración de la habitación Se ve muy antigua

Room
Location
Cleanliness
Service
95%
Publié le 01/01/2023

Un hotel chaleureux , typique , une ville magnifique et ses habitants tres chaleureux

Room

Le style d'époque !

Location

Situé à proximité de tout

Cleanliness

Rien a dire

Service

L'acceuil et la cordialité

100%
Roman
Publié le 26/12/2022

Vielen Dank. Alles war wie beschrieben und komfortabel.

Room
Location
Cleanliness
Service
92%
Erin Martin
Publié le 20/12/2022

We absolutely adored our time in Luxembourg and the Grand Cravat was the perfect location from which to enjoy it!

Room

Great room, fantastic shower, amazing view. The bed was not the most comfortable ever, but the staff was delightful.

Location

Right in the heart of everything!

Cleanliness

Very clean

Service

Everyone was so friendly and helpful!

Bar

Beautiful setting. Process were what Youd expect in a hotel bar (a bit on the high side).

100%
Publié le 20/12/2022

Very nice. Very friendly staff.

Room
Location
Cleanliness
Service
100%
Kristyna Mala
Publié le 18/12/2022

Our stay in Grand Hotel Cravat was very nice, thank you to all of the staff (incl. reception, breakfast service and room service) that made our stay enjoyable. Keep on the good job and also the historical charm of the hotel is definitely a plus.

Room

Clean, quiet, nice view from room 444. The room smelled fresh and not dusty.

Location

Superb location close to all the main spots, great view and bus/tram super close too.

Cleanliness

Overall the hotel is very clean everywhere, in the rooms, bathrooms and breakfast area - very well taken care of.

Service

All of the staff members we've come across were very friendly - especially the breakfast service and staff at the reception.

92%
Mat
Publié le 12/12/2022

Lovely place to stay. Would recommend to others

Room

Duck feather pillows made us have bunged up noses and sneezing. Pillows also very flat.

Location

Great location for Xmas markets

Cleanliness
Service
Bar
100%
Giorgia
Publié le 10/12/2022

Ottimo hotel, ottima posizione personale gentilissimo,solo migliorare alcuni prodotti alla colazione

Room

Biancheria, vista, teiera

Location

Vicinanza al bus

Cleanliness

Tutto tenuto molto bene

Service

Gentilissimi tutti

100%
Ferreira
Publié le 05/12/2022

Quand j'irais à nouveau au Luxembourg, l'hotel Cravat sera sans doute mon choix! Magnifique!

Room

Très propre. Vue magnifique! ;)

Location

Excellente la vue et localisation superbe pour se promener et connaître la ville.

Cleanliness

Rien à dire.

Service

Employés cinq étoiles.

Bar

Tout!

80%
Publié le 04/12/2022

......................

Room

Le lit est de qualité, cependant le fait d'avoir 2lits simples collés ensemble, laissant place a un grand creux en plein milieu du lit n'est vraiment pas top.

Location
Cleanliness
Service
95%
Publié le 25/11/2022

In general it was good.

Room
Location
Cleanliness
Service
95%
Sandra flores
Publié le 25/11/2022

Excellent and pleased

Room
Location
Cleanliness
Service
100%
Mirjam Knoll
Publié le 21/11/2022

Sehr angenehm, schönes Ambiente, angenehme Musik beim Kaminfeuer. Komme gerne wieder!!

Room
Location
Cleanliness
Service
100%
Sergio
Publié le 14/11/2022

¡Muy agradable! Repetiría en vuestro hotel sin dudarlo. Muchas gracias.

Room
Location
Cleanliness
Service
100%
Publié le 13/11/2022

Tudo excelente, localização, funcionários, pequeno almoço, acomodações

Room
Location
Cleanliness
Service
85%
Roberto Battaglia
Publié le 12/11/2022

Struttura centralissima (alle spalle della Cattedrale) con tanto spazio sia nelle parti comuni (sala colazione, hall, corridoi) che nella camera (armadio grande, ampia poltrona, tavolino e sedie, due finestre, specchio grandissimo sia in camera che nel bagno con due lavabi, vasca, wc in stanza a parte). Personale gentile, disponibile e qualcuno parlava anche un pò di italiano (cosa molto rara in Lussemburgo). Check in rapidissimo; Due ascensori (uno più piccolo ma gradevole in stile vintage). Pulizia buona. WI.FI. ottimo. Colazione discreta (non troppo varia e poco ricercata soprattutto per la parte dolce).

Room

Qualche accessorio era decisamente vecchio e andava cambiato (qualche porta rovinata, una tenda, delle lampade, il mobiletto del frigo bar)

Location
Cleanliness
Service

L'ultima sera acqua appena tiepida (per non dire fredda) nella doccia. Nessuno ci aveva avvertito del guasto e nessuno si è scusato!

100%
Publié le 07/11/2022

It was very pleasant. Would recommend it to my friends and family

Room

Very clean and tastefully decorated

Location

Close to all the tourist attractions

Cleanliness

Everything

Service

Very helpful

100%
Martine Maes
Publié le 07/11/2022

We hebben enorm genoten van het hotel

Room

Mooie inrichting

Location

Kan niet beter, ook erg goede bereikbaarheid met openbaar vervoer

Cleanliness

Top

Service

Bereidwillig en stijlvol

95%
Luss
Publié le 30/10/2022

Altes Hotel.. Mit charme

Room
Location
Cleanliness
Service
100%
Bella
Publié le 29/10/2022

Great place, location and hotel

Room

Clean

Location

Nice location

Cleanliness
Service
92%
Alwyn Charles
Publié le 29/10/2022

We very much liked this hotel. There was nothing to fault and we would certainly recommend it to our friends.

Room

Typical European room, spotlessly clean, nice street view, an apple from the hotel each was a nice touch and simply showed the attention to service.

Location

A few steps from the old town and pedestrian precinct. Overlooking the river valley and the original "low town", a couple if minutes from the Cathedral and the main square. Close to buses and trams.

Cleanliness

Not sure what this is asking but the room, the hotel and the entire city is very clean. I'm not aware of seeing any garbage anywhere and recycling bins are easily available city wide.

Service

Every member of staff we encountered was pleasant and helpful. We particularly enjoyed the evening reception worker, possibly because he was on duty when we arrived, but no member of staff could have been more helpful.

Bar

Very pleasant bar / lounge. Friendly and seemingly knowledgeable bar man.

100%
Publié le 29/10/2022

Friendly staff, great location, great breakfast

Room
Location
Cleanliness
Service
96.7%
Anttila
Publié le 17/10/2022

We enjoyed a lot of the hotel bit old fashioned atmosphere. Location is great just beside the wenzel tour. So many good restaurants nearby.

Room
Location
Cleanliness
Service
Bar
60%
Publié le 16/10/2022

Sehr unzufrieden über das Einzelzimmer für 2 Personen!

Room

wir hatten ein Doppelzimmer superior gebucht und bekamen ein als kleines Einzelzimmer hergerichtetes Zimmer, viel zu schmales mit zu weicher Matratze, sodass wir immer zur Mitte aufeinder rollten! Ich habe dadurch die ganze Nacht nicht schlafen können! nur 2 kleine Handtücher, nur 1 Paar Hotelpantoffeln, nur 1 Tasse für Tee, nur 1 Apfel als Willkommensgruß

Location

Zentrale Lage, Nähe zur Altstadt, Nachteil: Lage an sehr stark befahrener Kreuzung

Cleanliness

Sauberkeit seht gut, fehlende Handtücher, Tasse und Pantoffeln für 2. Person- soweit dies unter Ordnung gehört,

Service
100%
CARMINE RUGGIERO
Publié le 15/10/2022

Confortevole. Siamo stati bene nella nostra stanza Mia moglie, mia figlia ed io.

Room

Anche se alquanto vecchia come struttura la camera era grande e spaziosa

Location

La posizione Centrale dell'Albergo

Cleanliness
Service

Sempre gentili e premurosi

96%
Publié le 15/10/2022

O hotel é muito bom , bem localizado e sua equipe muito gentil. Mas em um dia ficamos sem água quente pra banho. Queixa que identificamos tb de ots hóspedes. Em um Hotel 4 estrelas isso não pode acontecer.

Room
Location
Cleanliness
Service
68%
Publié le 12/10/2022

Das Hotel Cravat scheint aus der Zeit gefallen zu sein. Es hat einen Renovierungsstau. Das Frühstück ist überteuert.

Room
Location
Cleanliness
Service
88%
Publié le 11/10/2022

Lovely Hotel with old-fashioned charm. Great location. Friendly staff.

Room
Location
Cleanliness
Service
100%
Publié le 09/10/2022

Classy hotel with good breakfast, bathrobes were nice and bathrooms new

Room

Bathrobes and towels were new.

Location
Cleanliness
Service
100%
Joel McDonell
Publié le 09/10/2022

A fantastic stay. I will be back. I will recommend to others.

Room

Perfect size for my needs. Very clean.

Location

Perfect location for travelers from afar.

Cleanliness

Very tidy and clean.

Service

Everyone was Very friendly and helpful.

100%
David
Publié le 03/10/2022

Great apart for the wet weather but coming from Scotland not a real problem.

Room
Location
Cleanliness
Service
100%
Publié le 29/09/2022

Very nice! I would choose it again. Excellent central location, very polite and helpful staff, nice, confortable, big room, rich breakfast buffet, nice window view.

Room

Very big, confortable room, nice decoration, very clean, confortable bed

Location

Right to the centre of Luxembourg, very close to every sightseeing on foot, very close to restaurants

Cleanliness
Service

Very polite and helpful staff

100%
Publié le 25/09/2022

Very nice, good service

Room

Very well done, loved the bath robe

Location
Cleanliness
Service
84%
JC
Publié le 22/09/2022

Etrange impression de retour aux années 70. Lhôtel a dû être superbe : grandes chambre s, vues superbes sur la ville. Mais tout est dun autre âge la décoration, les équipements, les salons.

Room
Location
Cleanliness
Service
92%
Moh
Publié le 18/09/2022

It was nice and the location is perfect and staff are very keen

Room
Location
Cleanliness
Service
92%
Publié le 15/09/2022

Met our needs. Lovely hotel. Excellent location

Room
Location
Cleanliness
Service
88%
Publié le 09/09/2022

Loved it But view from room didnt give me any sight of city for 4 nights Odor in room a problem but then it was resolved

Room

There was a foul odor in my room one afternoon. Front desk and housekeeping address yet by pouring water down the floor drain in bathroom

Location

Room with a window view of city would have been welcome as a tourist instead of no view

Cleanliness
Service

All very helpful and friendly

65%
Publié le 09/09/2022

disappointing - the pictures and description did not capture how tired and outdated this property is - it smells old

Room

old with no obvious updating, smells old

Location

Great location - close to shopping and old city

Cleanliness
Service

they tried to meet our needs - very kind and helpful

88%
Pieter en Sabine
Publié le 05/09/2022

Mooi authentiek hotel, luxe uit de jaren 50-60

Room

authentiek

Location
Cleanliness
Service
100%
Publié le 03/09/2022

Wonderful! Would stay again.

Room
Location
Cleanliness
Service
96%
Riemer
Publié le 29/08/2022

Gutes Hotel, gute zentrale Lage.

Room
Location
Cleanliness
Service
76%
Publié le 24/08/2022

Too hot needs air conditioning

Room
Location
Cleanliness
Service
96%
Haliti
Publié le 23/08/2022

Ich kann nur empfehlen

Room
Location

Alles zu Fuß erreichbar

Cleanliness
Service

Sehr freundliche Mitarbeiter

96%
Publié le 20/08/2022

Schönes Hotel in top Lage

Room
Location
Cleanliness
Service
88%
Renaud
Publié le 16/08/2022

Un bon hôtel, un peu cher mais un excellent emplacement pour visiter la ville. Belle déco à l'ancienne. Les peignoirs dans les chambres c'est sympa. Quelques places de parking seraient un plus.

Room
Location
Cleanliness
Service
100%
Publié le 12/08/2022

Alles in allem Spitze

Room

Größe

Location
Cleanliness
Service
96%
Victor
Publié le 06/08/2022

Fue una estancia muy buena, el desayuno muy bueno y la ubicacion no podria ser mejor. lo unico que recomiendo es que asi el hotel no tenga aire acondicionado en las habitaciones, deberian ofrecer un ventilador..en epoca de calor es muy necesario.

Room

Habitacion con mucho espacio.

Location

Excelente ubicacion para recorrer los principales sitios turisticos de la ciudad y cerca a una estacion de Tram

Cleanliness
Service
64%
Vlugt w v d
Publié le 03/08/2022

Teleurstellend jammer maar helaas

Room

Ruimte en hygiëne

Location

Centrum

Cleanliness

Prima

Service

Voldoende

88%
Publié le 01/08/2022

Very nice stay in this hotel. Lots of character and amazing location.

Room

Lovely bedroom and comfy bed

Location

Very central with lovely views

Cleanliness
Service

Night check in man didnt give us any information or offer any recommendations when we arrived. Although he was friendly

92%
Publié le 27/07/2022

Gutes, sehr zentral gelegenes Hotel.

Room
Location
Cleanliness
Service
84%
Publié le 25/07/2022

I had a very pleasant stay! The only disadvantage is a lack of air-conditioning in the rooms.

Room

The wardrobe was smelly and there was no air-conditioning

Location
Cleanliness
Service
92%
Publié le 23/07/2022

The location was perfect for walking through the town and parking behind the hotel in Knuedler parking garage was very simple. (Parking on the -3 floor is the best as it is brand new) If you are used to air conditioning, then you may need to find another hotel, but the gentleman at the reception desk offered us a fan for our room which was a huge help. (We were there during a heat wave.) This hotel is a "classic" European hotel, similar to what you would find in Italy or other European countries.

Room
Location
Cleanliness
Service
80%
Mohamed Nour
Publié le 21/07/2022

استمتعنا بلاقامة والموقع الممتاز للفندق

Room
Location
Cleanliness
Service
100%
Santiago F
Publié le 17/07/2022

Excelente hotel en excelente ubicación! Si vas en auto hay un estacionamiento a 30 mts muy cómodo.

Room

Ubicación y desayuno

Location
Cleanliness
Service
95%
Publié le 15/07/2022

Great location, bright and airy room with a nice view and helpful staff. The lack of air conditioning in 30+ temperatures was a drawback. We found the heat and lack of circulation in the bathroom a bit unpleasant also. Staff were very friendly.

Room

Bright and airy, nice view

Location
Cleanliness
Service
96%
Pierre
Publié le 14/07/2022

Très bon séjour, confortable et avec l'accompagnement d'un personnel agréable et professionnel.

Room
Location
Cleanliness
Service
80%
Aurel
Publié le 11/07/2022

Good for the location but uncomfortable for our room 659 as was a door leading to another room which was locked but tested by the guest from that room at 2AM. Get a note on it. Also the noise coming from the next room bathroom is very sensitive as no-one wants to hear a stranger do his/hers needs at 3AM

Room

Have more double beds because as couples 2 single beds are quite not helpful

Location
Cleanliness
Service
96%
Publié le 09/07/2022

petit dejeuner un petit peu cher(27 euros)

Room

odeur dans l'armoire

Location
Cleanliness
Service
100%
Konstantin
Publié le 08/07/2022

Good and interesting

Room
Location
Cleanliness
Service
100%
Publié le 05/07/2022

I loved the hotel and the staff were wonderful. We had a very short stay, so we did not eat or visit the bar, but the breakfast looked wonderful. There is some noise from the street at night, but that is expected in the heart of the city.

Room

The charm. The robes.

Location

The hotel is right in the middle of everything.

Cleanliness

The hotel is perfectly kept and very clean.

Service

The staff were true professionals and provided a type of service that feels rare these days.

96.7%
Jon Schick
Publié le 01/07/2022

Very comfortable hotel in excellent location. Lovely to stay in a place with a sense of history and uniqueness. Excellent breakfast. Would stay here again.

Room

Clean, excellent bathroom

Location
Cleanliness
Service
Bar
95%
HB
Publié le 24/06/2022

Mon expérience était satisfaisante.

Room

La propreté, les produits tels que serviettes, shampoing etc

Location

En plein centre-ville!

Cleanliness

Tout était propre.

Service

Politesse et discrétion.

92%
Publié le 17/06/2022

We had a wonderful visit to Luxembourg and shall return. Our only issue was with the potential for noise in the room and lack of climate control but that is just down to the age of the property. All in all the hotel is a lovely place to stay.

Room

Great location and view only slightly spoilt by the issue of connecting doors and potential and experience of noise. The age of the hotel also means that no air conditioning makes a stay in a hot summer uncomfortable. Staff very obliging and gave us a fan but our last night was unbearably hot.

Location

Couldnt be better located.

Cleanliness

Luxembourg City is one of the cleanest cities I have ever visited. Well done !

Service

Very helpful, polite and obliging. Try to problem solve and explain when an issue arises.

96%
Publié le 13/06/2022

Nous avons beaucoup aimé.

Room
Location
Cleanliness
Service
88%
Publié le 11/06/2022

Me ha gustado el hotel.

Room
Location
Cleanliness
Service
92%
Publié le 08/06/2022

We had a lovely holiday at the hotel, the only thing I would ask for in the future is a non slip bath mat for the shower as I did have a bad slip on one occasion in the shower.

Room

very comfortable bed and room big and bright

Location
Cleanliness
Service
Bar

opening hours very not great

100%
Publié le 06/06/2022

Nice hotel between chique and antique.

Room
Location
Cleanliness
Service
96%
Publié le 16/05/2022

Super hotel hopelijk gaan wij meer boeken daar . ( september) Alleen kleine miscommunicatie betreffende bijboeken kamer. Mijn mN en ik hadden ruime kamer. Mijn vader en vriendin kleine kamer omdat ze alleen op 1 persoon hadden gerekend . Kwamen we achter bij ontbijt. Dat er 3 personen stonden maar moest 4 zijn . Had gelukkig het bericht nog.

Room

Ruim, licht en erg schoon

Location

Precies in centrum

Cleanliness

Schoon en opgeruimd

Service

Erg vriendelijk

73.3%
Gerrit Wormeester
Publié le 08/05/2022

We expected more the hotel needs renovation

Room

The room had just been painted, the smell made you want to open up the window and outside there was a lot of noise almost all night. We were offered an other room on the inside but did not like that.

Location

Right in the middle of town

Cleanliness

But a little old fashioned

Service

Very helpful

Bar

The bar was not open

72%
Publié le 06/05/2022

Good, quite old-fashioned hotel but charming. Clean and comfortable.

Room
Location
Cleanliness
Service
100%
Publié le 02/05/2022

I could spend pretty comfortable time at the hotel. Thank you.

Room
Location
Cleanliness
Service
92%
Publié le 02/05/2022

Nice and clean hotel at a great location in the old city. Very friendly and helpful staff.

Room
Location
Cleanliness
Service
100%
Publié le 01/05/2022

Hotel charmant, le personnel aimable, très bien situé. Cest mon deuxième séjour.

Room
Location
Cleanliness
Service
90%
Publié le 30/04/2022

Personnel très aimable petit déjeuner excellent

Room
Location
Cleanliness
Service
Bar
100%
Publié le 29/04/2022

I had a wonderful time

Room
Location
Cleanliness
Service
64%
Publié le 28/04/2022

friendly staff at check in, very clean rooms, pillows not very comfortable but bed okay.

Room
Location
Cleanliness
Service
100%
Boyana
Publié le 26/04/2022

Everyone at the hotel is exceptionally friendly and professional, hotel is superbly located and the rooms are quite large and comfortable

Room
Location
Cleanliness
Service
Bar
96.7%
Publié le 03/04/2022

Hôtel parfaitement situé et accueillant pour passer un séjour agréable

Room
Location
Cleanliness
Service
85.7%
KERBID
Publié le 29/03/2022

Expérience à renouveler

Room

Chambre propre et lit comfortable

Location

Situation parfaite à deux pas du centre ville.

Cleanliness
Service

Personnel aimable et à l'écoute

Bar
100%
Holly Probst Turner
Publié le 25/03/2022

We loved this hoteland when we return we will book here as well as telling all of our friends and relatives how excellant it was!! Very friendly and felpful and beautiful

Room

Our room was beautifully decorated and very clean!! We especially loved our view

Location

The hotel was in a great and perfect location close and very walkable to all of the sights, shopping and restaurants!!

Cleanliness

Very clean

Service

The staffat the hotel were very welcoming and friendly and especially helping us find sites and restaurants

100%
Salvatore AMOROSI
Publié le 20/03/2022

Fantastico contornato dalla cortesia del Personale e dalla magnifica posizione della struttura. Top

Room

Tutto

Location
Cleanliness
Service
93.3%
C. Moreno
Publié le 15/03/2022

Muy confortable con una ubicación excelente. Very comfortable with an excellent location.

Room
Location
Cleanliness
Service
92%
Sylvain
Publié le 08/03/2022

Nous avons beaucoup aimé juste un defaut dans notre chambre les lampes de chevet avaient les ampoules cassés ou ne correspondant pas a la lampe

Room

L ambiance et le coté ancien de l hotel

Location
Cleanliness
Service
92%
Publié le 17/02/2022

The location of the hotel was amazing, its cleanness too. I would definitely stay there again!

Room

It was quiet spacious

Location

It was literally close to everything

Cleanliness
Service
76.7%
Publié le 04/01/2022

Redelijk niks voor mensen slecht ter been

Room
Location
Cleanliness
Service
100%
Publié le 22/12/2021

très bien pour un séjour d'agrément, proche de tous les endroits à connaître de Luxembourg

Room

la grande salle de bains avec la douche à l'italienne

Location

proche du centre ville

Cleanliness
Service
94.3%
Patrick Teroerde
Publié le 16/12/2021

Great stay thank you

Room

Lovely room with a view. Superb bar and service throughout.

Location

Very central

Cleanliness
Service
Bar

Great selection and skill of bartender

93.3%
Publié le 15/12/2021

Eine schöne Zeitreise in die 60er.

Room

Sehr sauber, sehr bequeme Betten, vollständig ausgestattet. Dusche statt Badewanne wäre schön.

Location

Perfekt

Cleanliness
Service

Mehr Freundlichkeit geht nicht.

100%
Publié le 14/12/2021

Great, luxurious, clean

Room
Location
Cleanliness
Service
96%
Abel Gomes
Publié le 23/11/2021

Great experience in Luxembourg specially for my wife, because I was already worked and lived in Luxembourg

Room

Amazing city view

Location

Lovely

Cleanliness
Service

The receptionist. Extremely professional and always with a smile

96.7%
marchal
Publié le 15/11/2021

Super hôtel très bien situé. A recommander.

Room

Le confort, la propreté, la chambre spacieuse

Location

Emplacement idéal pour aller visiter la vieille ville

Cleanliness
Service
50%
Le faou
Publié le 14/11/2021

Hotel très viellot qui aurait grand besoin de rénovation. On peut avoir un style ancien mais avec beaucoup plus de confort pour le prix des chambres. Literie de très moyenne qualité et pas de room service pour un hotel 4 étoiles cela est décevant. Petit déjeuner très médiocre niveau gustatif.

Room
Location
Cleanliness
Service
60%
Claudia Gregori
Publié le 12/11/2021

Staff not friendly and professional, treating the host as a nuiisance

Room
Location
Cleanliness
Service
96.7%
Igor
Publié le 11/11/2021

Great location, top class service and friendly staff!

Room
Location
Cleanliness
Service
94.3%
John van belle
Publié le 02/11/2021

very good, nice location in the centre. nice staff

Room
Location
Cleanliness
Service
Bar
83.3%
Mic
Publié le 26/10/2021

Very good stay. Great location although little bit noisy due to being on the street side.

Room

Spacious, classic and stylish room

Location
Cleanliness
Service

Very friendly and good service

73.3%
Publié le 08/10/2021

Hotel qui a voulu conserver son âme mais au détriment du confort.

Room
Location
Cleanliness
Service
100%
Publié le 20/09/2021

My stay at Grand Hotel Cravat was of very high quality, thank to the staff friendliness at any time. My room was very comfortable and always in a very clean state. The breakfast was of high quality too, in a generous quantity. I have enjoyed my stay at your hotel and highly recommend it!

Room
Location
Cleanliness
Service
100%
Publié le 16/09/2021

Our rum was too worm and it was too noisy outside. Hotels name promise something Grand, but is rather ordinary.

Room

Large and sunny

Location

Central.

Cleanliness

Very good

Service

Helpful and efficient

90%
Mieczyslaw
Publié le 25/08/2021

Hotel itself good but lack of praking is unconfortable.

Room
Location
Cleanliness
Service
88%
Publié le 22/08/2021

Good price quality for a hotel in city center. Maybe make a short parking place for extra convienence.

Room
Location
Cleanliness
Service
100%
Publié le 17/08/2021

Parfait ; excellent hôtel, situation parfaite

Room

Le confort, la décoration

Location

Centre ville

Cleanliness

Parfait

Service

Tous très aimables

100%
Publié le 15/08/2021

Впечатления самые приятные. Очень хочется вернуться. Рекомендую всем этот отель. Останетесь довольны.

Room

Прекрасный номер с замечательным видом.

Location

Прекрасное расположение. Потрясающий вид с балкона.

Cleanliness

Безупречный порядок

Service

Приветливый персонал

90%
Publié le 14/08/2021

Simple but excellent hotel located in the best area of Lux city. Unique combination of old-fashion charm and modern comfort.

Room

Spectacular view

Location

Best in the city

Cleanliness
Service
100%
Ole
Publié le 21/07/2021

The Hotel is all over 100% ok

Room

Nice and clean

Location

Best in town

Cleanliness
Service
76.7%
Diana
Publié le 30/06/2021

It was okay, thank you

Room
Location
Cleanliness
Service
96.7%
Danilo
Publié le 24/06/2021

GreatGreatGreatGreatGreat

Room
Location
Cleanliness
Service
100%
Ab Oudmine
Publié le 27/05/2021

Amazing Hotel in a great location, the reception, room service, breakfast were amazing Thank you all for making my stay extraordinary

Room

Nice room Sith Balcony

Location

In the center of the city, near by shops and restaurants

Cleanliness
Service

The staff and amazing Thank you mentor at the reception

76%
Diego de la Guardia
Publié le 25/05/2021

Service très amical. Probablement la meilleure partie du séjour avec les vues. La mauvaise chose est les deux lits simples ensemble, les draps qui brûlent et les oreillers trop fins. En outre, le petit-déjeuner n'était pas inclus, et 25 euros, c'est relativement cher. Surtout si vous v